How to: Request Interlibrary Loans

Can’t find an article or book you need
in our library databases or catalog? Don’t worry. The William H Hannon library has a free interlibrary loan service or ILL for short. This allows students, faculty, and staff to borrow materials from other libraries upon request. You can request materials through interlibrary loan using the Illiad system, but you must first create an account. To get to the Illiad site from the library homepage, go to the top menu and click Services, click Student Services, then go to Borrow from Another Library and you will see two methods for requesting materials: one is Link+ and the other is Illiad. If you’re looking for books, check Link+ first. If the book is not available there or if you are looking for other materials, then click on Illiad. The direct link to Illiad is also available in the description of this video. To create an account with Illiad, look under New User and click Create Account. After reading the first time user registration, you can complete the registration form. Enter all the required information including your library number which is located on the back of your OneCard. This will link your library record to Illiad. Further down you will need to create your own username and password. If you use the same username and password as your MyLMU information, please note that your password for Illiad will not change when you reset your MyLMU password. Finally submit your information to finish creating your account. Once you sign in, you will be able to request and view your materials using the links on the left. You will find a list of materials you can borrow under Submit Interlibrary Request. Choose one of the options to go to the request form and fill in as much information about your request as you can or if you’re searching in the database and receive the “Sorry this item is not available online” message then you can click on the link underneath that reads “Request it from Interlibrary loan” and it will take you to the Illiad sign-in page. Most of the time, the system will pre-populate the information from your search after you sign in. Double-check the accuracy of the information and then submit your request. You will receive an email notification when your request is available. Most electronic items like articles or book chapters will take up to five business days to arrive and can be found under Electronically Received Articles. Since books are mailed to LMU, they can take up to two weeks to arrive. To receive books sooner, remember to check Link+ first. Books requested from Link+ only take three to four business days to arrive. They can then be picked up from the circulation desk. If you have any questions or issues requesting materials, please visit the information desk or go to the chat box on the library website to ask a librarian for help.

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