Investing in Your Credit Union – A Thank You from President/CEO Dave Larson
Hi . – my name is Dave Larson, President and CEO of Affinity Plus. Over the last several months You’ve been hearing a lot from us as we were heading into a season of change at Affinity Plus. In early October this credit union completed one of its most-significant projects in the last 20 years. We upgraded many of the systems and technologies that are at the core of how we serve you every day. Seven systems in all. This accomplishment took years of work and months of training and preparation by our employees. And we understand that this undertaking may have had an impact on you as well. You may have experienced longer hold times. If you visited one of our branches the line might have moved a little bit slower. And even now we may not be operating at top speed as some of the transactions we’re working through with you may still be new in our new system. From an internal perspective, these upgrades and conversions have gone as smoothly as we could have hoped for. But I understand that may have been a different experience for you. Thanks for hanging in there with us. I’m proud to say that we’re learning and we’re growing. We’re getting stronger, faster and better every day. And I’m confident that we have made the right decisions for the future of this cooperative to move us forward into the future. Again, thank you for your patience during this time. Thank you for your trust in us as a credit union. From all of us at Affinity Plus we wish you a wonderful holiday season.