NCUA: Day in the Life of a Credit Union Examiner


LINDA VICK: PEOPLE ASK ME
WHERE I WORK AND I SIMPLY SAY, WHEREVER THE JOB AND DAY’S
ACTIVITIES TAKE ME! RICH SILLS: THE LEVEL OF
INDEPENDENCE IS AMAZING. KATELYN BUSMANN: I DON’T GET
BORED GOING TO THE SAME OFFICE EVERY DAY. BRINKLEY HYPES: YOU
SHOULD JOIN US. WE’RE IMPACTING THE FINANCIAL
STABILITY OF OUR COUNTRY! CATHY WATKINS: ARE YOU LOOKING
FOR A CAREER PATH THAT OFFERS VARIATION AND TRAVEL? ARE YOU LOOKING FOR A JOB THAT
GETS YOU OUT FROM BEHIND THAT DESK? THE NATIONAL CREDIT UNION
ADMINISTRATION OR NCUA REGULATES THE CREDIT UNION
SYSTEM AND OPERATES AND MANAGES THE NATIONAL CREDIT
UNION SHARE INSURANCE FUND. THAT FUND INSURES THE DEPOSITS OF MILLIONS OF
AMERICAN CITIZENS. WORKING AT NCUA MEANS THAT YOU
WILL BE PART OF A DEDICATED TEAM UNIFIED AROUND A SINGLE
MISSION. IF YOU JOIN NCUA, YOU WILL
BECOME PART OF AN ORGANIZATION THAT PROMOTES THE AVAILABILITY
OF CREDIT UNIONS TO ALL ELIGIBLE CONSUMERS. WHEREVER THERE IS A CREDIT
UNION, A CREDIT UNION EXAMINER IS
NEARBY. CREDIT UNION EXAMINERS AND THE
WORK THEY DO ARE THE BREAD AND BUTTER OF NCUA. JOIN US IN EXAMINING A “DAY IN
THE LIFE” OF THREE CREDIT UNION EXAMINERS. KATELYN BUSMANN: I HAVE BEEN
WITH NCUA FOR ABOUT 2 YEARS AND RIGHT AFTER COMING ON
BOARD, I RECEIVED CLASSROOM TRAINING
ON ACCOUNTING, CREDIT UNION OPERATIONS, AND
COMPLIANCE ISSUES. THIS TRAINING WAS BENEFICIAL
AS IT PROVIDED ME WITH A BASIC UNDERSTANDING OF HOW CREDIT
UNIONS FUNCTION AND OUR ROLE IN MAINTAINING THE SAFETY AND
SOUNDNESS OF THE FINANCIAL SYSTEM. I WAS ALSO IMMEDIATELY
ASSIGNED AN “ON THE JOB TRAINER” OR OJT TO WORK
DIRECTLY WITH ME IN THE FIELD IN MY FIRST YEAR WITH THE
AGENCY. THE OJT SHOWED ME HOW TO APPLY
MY TRAINING AND KNOWLEDGE THROUGH REAL WORLD EXPERIENCE. I WORKED ON SITE, PERFORMING
FEDERAL CREDIT UNION REGULATORY OR STATE CHARTERED
CREDIT UNION INSURABILITY EXAMS. IN THE FIRST SIX MONTHS I
BEGAN TO UNDERSTAND WHAT WAS EXPECTED OF ME REGARDING
OVERALL SUPERVISION OF THE SAFETY AND SOUNDNESS OF CREDIT
UNION OPERATIONS AND RESULTS. FOR INSTANCE, I MAY LOOK AT
LOANS AND INVESTMENTS IN ONE CREDIT UNION AND LOOK AT
ACCOUNTING AND STRATEGIC PLANNING AT A DIFFERENT CREDIT
UNION. I WORK INDEPENDENTLY OR WITH A
TEAM, DEPENDING ON THE SIZE AND
COMPLEXITY OF THE CREDIT UNION. FOR LARGE EXAMS, I AM ASSIGNED
A PORTION OF THE CREDIT UNION OPERATIONS TO REVIEW AND I
WORK CLOSELY WITH THE TEAM OF CREDIT UNION EXAMINERS DURING
OUR EXAMINATION. WORKING CLOSELY WITH OTHER
CREDIT UNION EXAMINERS NOT ONLY GETS THE JOB DONE BUT
ENHANCES MY SKILLS AS I AM LEARNING FROM SO MANY
DIFFERENT PERSPECTIVES. TEAMWORK IS IMPORTANT IN THIS
JOB AND I FEEL THAT THE AGENCY HAS GIVEN ME THE RESOURCES TO
BE SUCCESSFUL AT ESTABLISHING GOOD RELATIONSHIPS WITHIN OUR
GROUP. MY FELLOW EXAMINERS HAVE BEEN
ON TEAMS OR IN CHARGE OF TEAMS, SO THEY ALSO UNDERSTAND
HOW IMPORTANT IT IS TO HAVE A GOOD TEAM RELATIONSHIP! AFTER EACH EXAM, I
LEARN FROM THE PRINCIPLE EXAMINER HOW I’VE DONE ON MY
PARTICULAR ASSIGNMENT. AND THERE ARE NO SURPRISES IN
HOW I AM DOING IN MEETING PERFORMANCE EXPECTATIONS
DURING EXAMINATIONS AND MY OJT SESSIONS. I LIKE THIS TYPE OF ONGOING
FEEDBACK. I RECEIVED ADDITIONAL
CLASSROOM TRAINING ON IN-DEPTH FINANCIAL ANALYSIS AND HOW TO
INTERPRET ADDITIONAL CREDIT UNION REPORTS. MY ENTIRE TRAINING PROGRAM
CONSISTED OF CLASSROOM, OJT, AND THE PRACTICAL
APPLICATION OF WHAT I HAVE LEARNED WITH FEEDBACK ALONG
THE WAY! THE ENTIRE PROCESS WAS ABOUT
18 MONTHS LONG, BUT TRAINING CONTINUES WITH
ATTENDANCE AT THE NATIONAL EXAM PROGRAM TRAINING THAT IS
HELD EVERY TWO YEARS AND REQUIRED TRAINING AS NEW
PROCESSES ARE IMPLEMENTED. NCUA REALLY ENSURES WE HAVE
THE TRAINING AND EQUIPMENT WE NEED TO DO OUR JOBS!! I REALLY ENJOY HOW INTERESTING
THIS CAREER PATH IS. AS AN EXAMINER, I GET TO GO
INTO A NEW CREDIT UNION EVERY WEEK OR TWO, SO I DON’T GET
BORED GOING TO THE SAME OFFICE EVERY DAY. SPEAKING OF OFFICES, I DON’T
EVEN HAVE ONE! THERE ARE NO LOCAL EXAMINER
FIELD OFFICES IN THE REGION. NCUA CATEGORIZES FIELD
EXAMINERS AS “VIRTUAL EMPLOYEES” WHO CAN WORK AT
VARIOUS ALTERNATE WORK SITES SUBJECT TO SUPERVISORY
PRE-APPROVAL. IT ALLOWS US A LOT OF
FLEXIBILITY IN OUR SCHEDULES BUT ALSO DEMANDS THAT EVERY
FIELD EXAMINER POSSESS STRONG TIME MANAGEMENT SKILLS AND THE
ABILITY TO WORK INDEPENDENTLY WITHOUT SOMEONE LOOKING OVER
YOUR SHOULDER. OF COURSE GOOD COMMUNICATION
AND WRITING SKILLS ARE A MUST FOR THIS JOB. WE DO TEND TO TRAVEL OVERNIGHT
QUITE A BIT. FORTUNATELY, WE ARE ABLE TO
TRAVEL HOME ON THE WEEKENDS FOR THE MAJORITY OF THE WORK
ASSIGNMENTS AND WE ARE COMPENSATED WELL FOR OUR
TRAVEL TIME. THE AMOUNT OF TRAVEL REALLY DEPENDS ON YOUR ASSIGNED
LOCATION. IN METROPOLITAN
AREAS LIKE WASHINGTON DC, TRAVEL IS LESS FREQUENT AS
MORE CREDIT UNIONS ARE CENTRALLY LOCATED. IN MORE RURAL LOCATIONS TRAVEL
WOULD BE MORE FREQUENT. SO
DEPENDING ON YOUR DUTY LOCATION, TRAVEL COULD BE AS
LITTLE AS 25% OR AS MUCH AS 75%. I GET TO GO AND VISIT PLACES
NOT ONLY IN MY AREA BUT AT TIMES, ALL OVER THE COUNTRY
FOR TRAINING AND OTHER SPECIAL WORK ASSIGNMENTS. THIS JOB HAS BEEN FUN,
INTERESTING AND CHALLENGING SO FAR AND I THINK I MADE A GREAT
CHOICE BY JOINING THIS NCUA! I LOVE THE VARIETY AND THE
INDEPENDENT WORK ENVIRONMENT! RICH SILLS: I HAVE BEEN AN
EXAMINER AT NCUA FOR 4 YEARS NOW. THE TIME HAS REALLY FLOWN BY. GETTING TO GO INTO DIFFERENT
CREDIT UNIONS EVERY WEEK OR TWO KEEPS THINGS INTERESTING. I REALLY ENJOY TALKING TO CREDIT
UNION’S BOARD OF DIRECTORS. MANY CREDIT UNION OFFICIALS
LOOK TO ME FOR FEEDBACK THAT THEIR CREDIT UNION IS IN
COMPLIANCE WITH CURRENT RULES AND REGULATIONS. THEY WANT TO KNOW THAT THEIR
CREDIT UNION IS MANAGED IN A SAFE AND SOUND MANNER. I LIKE THAT I CAN HAVE AN INFLUENCE ON SUCH
IMPORTANT MATTERS. I HAVE ALSO STARTED TO FOCUS
MY EXPERTISE IN CAPITAL MARKETS, BUT THERE ARE
OTHER AREAS THAT EXAMINERS CAN BUILD EXPERTISE IN. THOSE AREAS INCLUDE LENDING,
CONSUMER COMPLIANCE, INTERNAL CONTROLS, ELECTRONIC
PAYMENT SYSTEMS, AND INFORMATION TECHNOLOGY. I ENJOY THE VARIETY IN THE
DIFFERENT ASSIGNMENTS FOR EACH CREDIT UNION AND THIS HELPS KEEP
MY JOB FRESH AND INTERESTING. SOMETIMES, WE HAVE CREDIT
UNIONS THAT ARE IN A TROUBLED CONDITION AND IT IS IMPORTANT
THAT MY SE IS AWARE OF THE ISSUES AT THESE CREDIT UNIONS. KEEPING MY SE INFORMED
PROVIDES AN OPPORTUNITY FOR MY SE TO OFFER ME GUIDANCE. I MADE A GREAT CHOICE BY
JOINING THIS AGENCY. THE LEVEL OF INDEPENDENCE IS
AMAZING. I ENJOY THE TRAVEL AND DO A
GOOD JOB OF BALANCING OUT MY PERSONAL LIFE WITH WORK. I HAVE A GREAT SUPPORT NETWORK
WITH MY CO-WORKERS AND SE, IN CASE I EVER NEED HELP WITH
ANY OF MY CREDIT UNIONS. I AM VERY HAPPY WITH MY CAREER
AND LOOK FORWARD TO MANY REWARDING YEARS WITH NCUA! LINDA VICK: I’M A SUPERVISORY
EXAMINER OR SE, BUT I STARTED OUT AS AN
ENTRY-LEVEL EXAMINER AND PROGRESSED IN MY CAREER TO
BECOME A CRITICAL PART OF NCUA’S MANAGEMENT STRUCTURE. I’M RESPONSIBLE FOR MANAGING
MY ASSIGNED GROUP OF ABOUT 8 TO 12 CREDIT UNION EXAMINERS
WITHIN THE GEOGRAPHICAL AREA ASSIGNED TO MY REGION. TODAY, I’M IN OUR REGIONAL
OFFICE DISCUSSING MY CURRENT AND PROJECTED WORKLOAD
SCHEDULE AND STRATEGIES WITH MY SUPERVISOR: NOW UNLIKE
FIELD EXAMINERS, AN SE USUALLY WORKS FROM HOME,
MANAGING PEOPLE AND ASSIGNMENTS, AND, YES, DOING
SOME OF THOSE ADMINISTRATIVE DUTIES EVERY MANAGERIAL JOB
HAS. BUT IF YOU THINK THE JOB IS
JUST THE SAME FOUR WALLS, A PHONE AND A LAPTOP, YOU’RE
WRONG. WORKING FROM HOME IS GREAT,
BUT I DO HAVE FREQUENT MEETINGS THAT INVOLVE MY STAFF
AND CREDIT UNION OFFICIALS. PERIODICALLY, I AM ON SITE
WITH MY STAFF DURING THEIR CREDIT UNION CONTACTS
DISCUSSING AND REVIEWING CREDIT UNION DEVELOPMENTS
ALONG WITH THEIR OWN PROFESSIONAL DEVELOPMENT. PEOPLE ASK ME WHERE I WORK AND
I SIMPLY SAY, WHEREVER THE JOB AND DAY’S
ACTIVITIES TAKE ME! WHICH BRINGS ME TO THE
TOOLS OF MY TRADE. NCUA WAS A PIONEER IN
EQUIPPING OUR EXAMINERS WITH THE LATEST CUTTING EDGE
TECHNOLOGY. MOBILE DEVICES, INTERNET AND
CELLULAR CONNECTIVITY, VIRTUAL PRIVATE NETWORKS, WE
USE THEM ALL! AS THE SE, I’M RESPONSIBLE FOR
MY EXAMINERS’ CAREER AND PERFORMANCE DEVELOPMENT, ALONG
WITH MY GROUP’S PROGRESS AND RESULTS. I’VE GOT TO BE ABLE TO
MOTIVATE, INSPIRE, AND MOLD A COHESIVE
TEAM TO GET THE JOB DONE. HIRING, TRAINING, MOTIVATING,
SCHEDULING, SOLVING PROBLEMS AND
ULTIMATELY ENSURING WE GET OUR ASSIGNMENTS ACCOMPLISHED IN
TIME; THAT’S THE WORK OF AN SE. BRINKLEY HYPES: HI I’M
BRINKLEY HYPES, A RECRUITER AT NCUA. WHAT YOU JUST EXPERIENCED IS A
SNAPSHOT OF WHAT A DAY IN THE LIFE OF A CREDIT UNION
EXAMINER LOOKS LIKE. IF BEING A CREDIT UNION
EXAMINER INTERESTS YOU, PLEASE VISIT OUR NCUA CAREERS
PAGE. IF YOU’RE MOTIVATED, ENERGETIC
AND WANT TO BECOME A PART OF THE NCUA TEAM, YOU SHOULD JOIN
US. WE’RE IMPACTING THE FINANCIAL
STABILITY OF OUR COUNTRY! THANK YOU FOR WATCHING.

2 comments on “NCUA: Day in the Life of a Credit Union Examiner”

  1. nure alom Mushtafiz says:

    give me a job in America

  2. Preston McGhee says:

    Looks like a great agency to work for.

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