Seattle Human Services, Equitable Development, & Renter Rights Committee 4/9/19


>>>>>>THE RESCHEDULES, THE MEETING OF THE HUMAN SERVICES, EQUITABLE DEVELOPMENT AND RENDERS RIGHT COMMITTE. IT IS WILL NINTH, 2019. I AM JOINED BY COUNCILMEMBER JUAREZ. THANK YOU FOR BEING HERE. WE HAVE ONE ITEM ON TODAY’S AGENDA. WE WILL HEAR FROM JASON JOHNSON AND TIFFANY WASHINGTON. THEY WILL BE TALKING ABOUT WHAT THEY HAVE DONE OVER THE LAST YEAR. WE HOLD QUARTERLY REPORTS THREAT 2019 TO DISCUSS DATA AND THIS WILL BE THE FIRST OPPORTUNITY TO STEP BACK AND SEE THE RESULTS OVERTIME. BUT BEFORE WE BRING THE PRESENTERS TO THE TABLE, WE SHOULD HAVE PUBLIC COMMENT AND NICK JONES, WHO IS THE CLERK WILL BE READING THE NAMES. EVERY PERSON WHO SIGNED UP HAS TWO MINUTES TO SPEAK. PLEASE KEEP YOUR EYE ON NICK TO KNOW WHEN YOUR TIME IS UP. >>>FIRST ON PUBLIC COMMENT WE HAVE DAVID HAYNES. >>PEOPLE ARE GETTING RICH OFF OF THIS REPORT. IT IS VERY SUGARCOATED IN GENERAL. ACCORDING TO THIS, WE NEED AN INVESTIGATION AS TO WHO WAS SKIMMING CONTRACTS AND WHO WAS DOING WHAT. THIS IS A MODERN THIRD WORLD SLUMLORD, MANAGING THE VILLAGES. HELPING 255 AND THEN THEY ONLY HELP LIKE 328 OR SOMETHING. BUT COSTS 4.24 MILLION. COMMITTEE CHAIR MUST INVESTIGATE THE RACIST AGENDA THAT PURPOSELY BYPASSES ALL OF THESE INNOCENT CITIZENS WHILE NONPROFITS ARE NOWHERE TO ANSWER FOR THEIR EGREGIOUS FAILURES, SKIMMING A SOCIAL WELFARE SALARY, ACTING EXPERT, POLITICKING RACIAL AND OBSCURELY PERVERTED DATA TO FURTHER DISCRIMINATE AGAINST PEOPLE. THEY ARE TREATED AS SECOND- CLASS CITIZENS. THE COMMITTEE CHAIR NEEDS TO STOP USING PAID OPERATIVES TO DO SUBHUMAN SHELTERS, PROVIDING ACCOUNTABILITY AND SELF- APPOINTED, POLITICALLY COLLECTED NONPROFITS, RELYING ON SIX FIGURE SALARIES WITH LAZY, DO-NOTHING EMPLOYEES PLAYING THE RACE CARD. IT WOULD BE GREAT IF CITY COUNCIL AND THE COMMITTEE CHAIR DISSOLVED ALL HOME.COM AND ALL OF THE GOVERNMENT AND NONGOVERNMENT AGENCIES REGARDING THE REDTAPE ADMINISTRATIVE THAT IS SQUANDERING MILLIONS OF DOLLARS IT HARD EARNED TAX DOLLARS. YOU COULD USE ALL THE MONEY TO HIRE A 21st CENTURY GENERAL CONTRACTOR AND ADVANCED ARCHITECT AND USE THE CAPITAL INVESTMENT AND OTHER MATCHING FUNDS FOR A VOCATIONAL EDUCATION FOR CARPENTERS UNION QUALIFIED WORKERS TO BEGIN THE GREAT AMERICAN HOUSING BUILDOUT WITHOUT FRAUDULENT POWER MONGERS AT HOUSING DEVELOPMENT CONSORTIUM AND ALL OF THE PARTNERS IN CRIME. I CAN GO DOWN THE LIST. WE NEED TO HAVE A MEETING EVERY WEEK FOR THE HOMELESS HEARING OF WHAT THE IS GOING ON. HAVE ALL THESE GREAT PEOPLE THAT ARE PARTICIPATING SHOW UP. HOPEFULLY TO SOLVE THE PROBLEM. IT IS ONGOING. >>AFTER DAVID WE HAVE ALEX ZIMMERMAN AND MEGAN MURPHY. >>HELLO. MY NAME IS ALEX ZIMMERMAN. IS THIS YOUR PLAN FOR THE HOMELESS? I SEE THIS BS FOR 10 YEARS. YOU ARE DOING NOTHING ABOUT IT. YOU PRESENT YOUR SORRY DEMOCRATIC MAFIA. THAT IS EXACTLY WHO THEY WANT. MY PURPOSE IS VERY SIMPLE. I SPOKE ABOUT IT 100 TIMES. EVERY TIME I SAY GO FOR THE ELECTION. SIX TIMES. WE HAVE MORE THAN ENOUGH IN THE SYSTEM TO FIX IT WITH OUR PROBLEMS. IT IS NUMBER ONE. NUMBER TWO, WE NEED SOMETHING SO PEOPLE CAN COME. NOBODY IS HERE BECAUSE EVERYBODY THINKS WE ARE TALKING ABOUT NOTHING. OUR VOICE MATTERS. DO YOU SEE THIS? I GIVE THIS. IT DOESN’T MATTER. NO PEOPLE HERE. GOVERNMENT AND CITY HALL, I TALKED ABOUT THIS FOR MANY YEARS. 100 TIMES. YOU NEVER SUPPORTED. IT IS INTERESTING. IT IS NUMBER TWO. NUMBER THREE. WHAT IS ABSOLUTELY IMPORTANT. I GOT RIGHT NOW EVERY MONTH TO THE CITY LIGHTS AND THE DIRECTORS OF SATELLITE SO I CAN SPAK TO HER. I TALKED TO YOU MANY TIMES, COUNCILMEMBER SAWANT. YOU IGNORE THIS. I TOLD YOU MANY TIMES WE NEED OPEN CONVERSATION WITH EVERY DIRECTOR IN CITY. EVERY DIRECTOR CAN GO AND HAVE EVERY MONTH, REPORT TO THE PEOPLE. HAVE Q AND DAY. OR YOU CAN TALK OPENLY. I DOING THIS RIGHT NOW. WHY YOU NEVER SUPPORT THIS? THE CITIZENS HAVE BEEN HERE FOR 6 YEARS. YOU NEVER SUPPORTED. EVERY WEEK FOR PEOPLE. ABOUT DIRECTOR, SUPPOSED TO BE SPEAKING TO PEOPLE. LIKE BUSINESSES DOING. CLEAN THIS DIRTY GIMBAL FROM THESE CROOKS. >>THANK YOU FOR LETTING ME SPEAK. I HEARD CHATEAU RESIDENTS ARE, THANKS TO COUNCILMEMBER SAWANT, GETTING $5000 EACH FOR RECOVERY WHICH IS NOT ENOUGH. I THINK IT IS CALLED THE TRAILER PARK. THEY HAVE TO START THE WHOLE REGIMEN OF LIFE OVER AGAIN. WHERE THEY ARE GOING TO GO TO THE DOCTOR, HOW THEY WILL GET TRANSPORTATION, THE THERAPY, AND A LOT OF THEM ARE ELDERLY. SOME OF THEM HAVE HAD TRAUMA. I THINK SECTION 8 SHOULDN’T BE SO CENTRALIZED. A LOT OF LANDLORDS CANNOT AFFORD TO TAKE SECTION 8 OR WON’T. OR THE RENT IS JUST TOO HIGH. TO WHERE PEOPLE WITH SECTION 8 VOUCHERS HAVE TO BE IN ONE BUILDING. AND I THINK EVERYONE DESERVES A RIGHT TO HOUSING AND TO NOT BE DISPLACED, ESPECIALLY WHEN THEY’RE OLDER. I DON’T THINK, I HEARD THAT THE COMPANY THAT OWNED CHATEAU IS PROBABLY OFFSHORE AND SOME OTHER COUNTRIES LIKE CHINA. I’M NOT SURE WHERE THEY ARE AT. BUT THERE OWNED WITH PEOPLE WITH MONEY. THEY DON’T EVEN KNOW THE RESIDENTS WHO LIVE THERE. AND YOU KNOW, I THINK PEOPLE DESERVE THE RIGHT TO PERMANENT HOUSING, SAFE HOUSING. AND THAT IS GOING TO GET FUNDED. THE LIGHT RAIL. I THINK IT SHOULD BE WRITTEN THAT IT IS PERMANENTLY FUNDING. A LOT OF THE SHELTERS, SLEEPING IN A BAD ON A FLOOR IS REALLY HARD ON PEOPLE’S BODIES, ESPECIALLY IF YOU’RE ELDERLY. I AM A READING CALLED THE INNER LEVEL, AND AN EQUITABLE SOCIETY WHERE THERE IS A LOT OF INEQUALITY, THE STANDARD OF LIVING IS WAY LOWER. THERE ARE HIGHER LEVELS OF STRESS, BIPOLAR, OPPRESSION, AND IN THE MORE EQUAL SOCIETY, THE HEALTH OUTCOMES ARE BETTER FOR EVERYBODY. THE PEOPLE DON’T HAVE TO BE NARCISSISTIC AT THE TOP IN ORDER TO SURVIVE. SO I THINK IT WOULD BE REALLY COOL IF THE CHATEAU GET A BETTER DEAL. I AM HAPPY TO BE AT THE CHCTEAU. IT IS A BETTER DEAL. THANKS. >>THING YOU, MEGAN. AS FAR AS I KNOW, CADENCE DEVELOPERS WHO OWNED THE CHCTEAU BUILDING IS NOT AN OVERSEAS COMPANY. BUT YOU’RE RIGHT, IT IS OWNED BY A VERY RICH PERSON. THEY ARE ACTUALLY BEING FORCED BECAUSE THE TENANT ORGANIZING BUT THE PRINCIPLES OF THE CORPORATION TO FORCE THEM TO MEET WITH THE TENANTS. SO I AGREE WITH YOU. $5000 IS NOT ENOUGH. BUT IT IS VIRTUALLY UNHEARD OF, THAT THE TENANTS HAVE WON. IN TRANSFERRING TO SECTION 8. THAT IS CRITICAL. WE WILL CONTINUE WITH THAT. THANK YOU. >>SO IF WE COULD HAVE THE PRESENTERS COME TO THE TABLE AND WE WILL START WITH INTRODUCTIONS. AND THEN AS YOU ALL ARE SETTLING IN, I JUST WAS HOPING, THAT WHEN YOU DO THE INTRODUCTION OF THE PRESENTATION, YOU ALSO GIVE US AN OVERVIEW OF WHEN — I’M SORRY. IF YOU COULD GIVE AN OVERVIEW ON THE RFP PROCESS. I AM ASSUMING, AS FAR AS I KNOW, THE LAST ONE THAT WAS PUT OUT IN 2017. IF YOU COULD TALK ABOUT WHAT THE THINKING WAS FOR 2018. IF THERE’S A PLAN FOR 2019. AND ALSO, I WANTED TO THINK TIFFANY FOR BEING HERE. AND JASON. I REALLY APPRECIATE IT. THIS IS THE FIRST TIME THIS YEAR WE HAVE BEEN ABLE TO THAT MR. JOHNSON HERE. WE REALLY WELCOME THAT. WE HOPE THAT WE CAN CONTINUE IT IN THE FUTURE MEETINGS AS WELL. WE SHOULD START WITH INTRODUCTIONS. >>LLE, CENTRAL STUFF. >>JASON JOHNSON, HUMAN SERVICES DETERMINED. >>TIFFANY WASHINGTON, HUMAN SERVICES DEPARTMENT. >>ALL RIGHT. THANK YOU FOR HAVING US. SO WE WERE ASKED TO COME AND RESENT IN THE FOURTH QUARTER DATA, WHICH WILL INCLUDE A FULL YEAR, 2018 OF OUR HOMELESS INVESTMENTS PERFORMANCE DATA. THIS IS DATA WE LOOK AT EVERY QUARTER. AND REPORT BACK TO THE MAYOR, TO THIS GOVERNING BODY AND TO THE PUBLIC. SO THAT WE CAN, IT IS A WAY OF HELPING US STAY ACCOUNTABLE TO THE INVESTMENTS WE ARE MAKING. BUT ALSO HOW WE HELP SUPPORT ORGANIZATIONS THAT WE ARE INVESTING IN, AND MAKING SURE THAT THEY ARE SUCCESSFULLY EXITING INDIVIDUALS SPACING HOMELESS THING, HOMELESSNESS THROUGH THE PROGRAM. TODAY WE WILL WALK THROUGH SOME OF THE KEY MILESTONES. WE ALSO WANT TO HIGHLIGHT SOME OF THE 2018 PERFORMANCE AND OVERALL SYSTEM PERFORMANCE AND WE WANT TO FOCUS ON SOME KEY PROGRAM AREAS AND TALK ABOUT THE PERFORMANCE OF THIS PROGRAM AREAS. >>SO I THINK THIS IS, THIS SLIDE HIGHLIGHTS A LITTLE BIT OF WHAT YOU ARE ASKING IN YOUR QUESTION ABOUT THE RFP. WE DID NOT JUST LAND LAST YEAR IN A SPACE WHERE WE HAD EXITS TO PERMANENT HOUSING. ARRIVING AT THE CONTRACTS WITHOUT INTENTION. IN FACT, THIS IS A MULTIYEAR PROCESS THAT REALLY MOVED US IN BOTH THE CIVIC INSTIGATION AND THE TARGETING OF THE LEVEL OF DATA AND THE KIND OF DATA THAT WE WANT TO LOOK AT AND WIDE. THIS REALLY IN 2014, WE WERE VERY MUCH STILL KIND OF WIDGET COUNTING. WE WERE COUNTING INDIVIDUALS OR HOURS OF SERVICE OR BAGS OF FOOD, MEALS SERVED. THOSE KINDS OF THINGS. THOSE ARE STILL IMPORTANT ITEMS TO COUNT. BUT THROUGH THE RESULTS-BASED ACCOUNTABILITY FRAMEWORK, IT REALLY ASKS US TO LOOK DEEPER AND TO LOOK AT THE OUTCOMES AND RESULTS THAT WE WANT TO ACHIEVE AND FIND THE STRATEGY AND THE BIRD FORMANTS MEASURES THAT WE WILL PAY ATTENTION TO. TO HELP US TO UNDERSTAND IF WE ARE ACHIEVING THE GOALS. SO WE JUST WANTED TO HIGHLIGHT THAT THIS HAS BEEN A MULTIYEAR CONTINUUM OF GETTING SOME OF OUR OWN THINKING. WE HAVE GREAT EXPERTS AND SAID OF THE DEPARTMENT. SOME DEEP ENGAGEMENT WITH PROVIDERS, ESPECIALLY THROUGH THE ON SHELTERED TASK FORCE AND THE STATE OF EMERGENCY OF HOMELESS INVESTMENT ANALYSIS. WE DID A LOT OF WORK WITH PROVIDERS BUT WE ALSO HAD OUTSIDE NATIONAL CONSULTANTS HELP US TO UNDERSTAND HOW WE COULD BOTH TRACK AND REPORT BACK INFORMATION ABOUT OUR HOMELESS INVESTMENTS AND ULTIMATELY, WE LAUNCHED THE PATHWAYS HOME RFP IN 2017. WHERE WE WERE VERY EXPLICIT ABOUT OUR EXPECTATIONS THAT CERTAIN PROGRAMS WERE ABLE TO SHOW THE NUMBER OF PEOPLE THAT THEY WERE MOVING TO PERMANENT HOUSING. THAT IS HOW WE WOULD BE GAUGING SUCCESS. IT IS ALSO THROUGH THAT RFP THAT WE MADE IT REALLY CLEAR THAT DATA WAS GOING TO BE A KEY COMPONENT OF OUR CONTRACT ASPORTATION. WE USED DATA IN DECISION-MAKING IN THAT RFP. LIKEWISE, WE CONTINUE TO LOOK AT DATA IN OUR CONTRACTS. THAT IS THE DATA WE WILL REPORT BACK TO YOU TODAY. SO I THINK THE KEY MESSAGES HERE IS THAT WE ARE MAKING PROGRESS. MORE HOUSEHOLD HAVE MOVED FROM HOMELESSNESS TO HOUSING IN 2018 BEEN IN IT 2017. WE ARE ACCOUNTABLE TO PEOPLE EXPERIENCING HOMELESSNESS. WE ARE ALSO ACCOUNTABLE TO THE PUBLIC. WE ARE WORKING TOGETHER WITH OUR PARTNERS, HUMAN SERVICE AGENCIES, TO IMPROVE PROGRAM PERFORMANCE AND POSITIVELY IMPACT MORE PEOPLE EXPERIENCING HOMELESSNESS. LIKEWISE, WE ARE CHANGING HOW WE ARE REPORTING RESULTS IN THE COMING YEAR. WE’VE BEEN REPORTING ON THESE RESULTS EACH QUARTER THROUGHOUT 2018. AND THOSE RESULTS ARE THAT WE HAVE MOVED A TOTAL OF 7428. WE HAVE HAD A TOTAL OF 7428 EXITS. AND THESE ARE, THIS IS AN INCREASE OF 30% OVER THE NUMBER OF EXITS THAT WE HAVE HAD IN 2017. THESE ARE A COMBINATION OF THOUSAND 627 HOUSEHOLD EXITS TO PERMANENT HOUSING. AND THIS ALSO INCLUDES THE, I’M SORRY. I AM GOING TO START OVER. THIS NUMBER OF EXITS IS A TOTAL INCREASE OF 30% OVER 2017. THAT IS THAT 5627 NUMBER. WE HAVE ALSO A NUMBER OF PEOPLE WHO WE INVEST IN AND PERMANENT SUPPORTIVE HOUSING. WE ALSO HAD 1801 HOUSEHOLDS MAINTAINING THAT PERMANENT SUPPORTIVE HOUSING. WE SORT OF CONSIDERED BOTH OF THOSE AN IMPORTANT PIECE OF DATA IN UNDERSTANDING HOW SUCCESSFUL EITHER ARE EMERGENCY PROGRAMMING AND PROGRAM INVESTMENTS, TRANSITIONAL HOUSING, HOUSING DIVERSION ARE PERFORMING BUT WE ALSO WANT TO PAY ATTENTION TO THE IMPORTANT INVESTMENTS WE ARE MAKING AND PERMANENT SUPPORTIVE HOUSING TO SHOW HOW WE ARE ABLE TO MAINTAIN HOUSING FOR THOSE CHRONICALLY HOMELESS INDIVIDUALS. COUNCILMEMBER JUAREZ AND I WERE AT AN OPENING OF A PERMANENT SUPPORTIVE HOUSING DEVELOPMENT OPENED BY THE ESC JUST TODAY. WE TALK, I SPOKE WITH SEVERAL PEOPLE WHO TALK ABOUT THE IMPORTANCE OF WRAPAROUND SERVICES THAT EXIST IN THIS HOUSING COMMUNITIES. AND THAT IS REALLY THE INVESTMENTS THAT WE ARE MAKING INTO THAT KIND OF PROGRAM AND PROGRAMMING THAT HELPS INDIVIDUALS MAINTAIN THE HOUSING. WITHOUT THAT IMPORTANT WRAPAROUND SERVICE, WITHOUT THE KIND OF IN BUILDING SERVICES THAT PEOPLE WHO HAVE EXPERIENCED HOMELESSNESS FOR A LONG PERIOD OF TIME OR HAVE CONDITIONS THAT MAKE IT IMPOSSIBLE FOR THEM TO WORK, THESE SERVICES ARE CRITICALLY IMPORTANT. AND SO WE JUST WANT TO, WE NEEDED TO FIND A WAY TO CAPTURE HOW WELL THOSE INVESTMENTS ARE WORKING. WE CAPTURED THAT AS SHOWING HOW MANY PEOPLE ARE MAINTAINING THE HOUSING BECAUSE OF SERVICES. >>I WANT TO ALSO TALK ABOUT, THIS IS SOMEWHAT NEW INFORMATION. >>CAN I ASK A QUESTION? JUST GOING BACK TO BEFORE. I HAVE A LIST OF QUESTIONS. CAN YOU EXPLAIN, WHAT ARE THE FACTORS THAT ENABLE THE INCREASE OF EXIT HOUSING ON SLIDE 4 FOR THE NATIVE AMERICAN PIECE. I’M GUESSING THAT HAS TO DO WITH THE FUNDING YOU ALL DID? CAN YOU EXPLAIN THAT? >>WE HAD 80% AND INCREASE IN NATIVE AMERICANS WHO HAVE EXIT HOUSING. ALSO AN INCREASE IN BLACK AND AFRICAN AMERICAN HOUSE WAS THAT OF EXIT HOUSING. WE BELIEVE THAT THAT IS BECAUSE OF THE INTENTIONAL EFFORT IN INVESTING IN PROGRAMS THAT SERVE THAT POPULATION. ALSO, BECAUSE OF OUR, AGAIN, VERY INTENTIONAL EXPECTATION THAT WE HAVE SET FOR ALL PROGRAMS, TO HAVE A FOCUS ON THIS POPULATION. WE SEE THE GREATEST DISPARITIES IN THE HOMELESS POPULATION FOR PEOPLE WHO ARE NATIVE OR ALASKAN NATIVE OR WHO ARE BLACK AFRICAN-AMERICAN. IT IS THROUGH THAT RFP THAT WE WANTED TO HAVE A VERY INTENTIONAL EFFORT TO BOTH INVEST IN CULTURALLY SPECIFIC ORGANIZATIONS WHO ARE ALREADY SERVING THE POPULATION. BUT ALSO WE WANTED TO MAKE IT VERY CLEAR THAT OUR EXPECTATION OF ALL OTHER ORGANIZATIONS, EVEN IF THEY WERE WHITE LED ORGANIZATIONS, THAT WE NEEDED THEM TO HELP US REALLY MOVE THE NEEDLE. AND HELPING TO BETTER SERVE THAT POPULATION. I AM REALLY EXCITED ABOUT THE DATA FROM 2018. AND TO SEE THIS INCREASE IN, NOT JUST THE NUMBERS OF PEOPLE WE HAVE BEEN ABLE TO SERVE BUT THAT WE HAVE BEEN ABLE TO MOVE SUCH AN INCREASED NUMBER OF PEOPLE TO THESE PROGRAMS AND INTO PERMANENT HOUSING. >>I WANT TO THANK HST. YOU AS WELL AS CATHERINE BECAUSE I KNOW THAT SHE IS SEATTLE CLUB UNITED INDIANS. THEY DID THE RFP TOGETHER. THAT IS THE FIRST TIME ALL THROUGH THE ORGANIZATION, THE THEY PUSHED FORWARD TOGETHER TO COMBINE IT. THAT WAS SOMETHING THAT WAS EVER DONE IN THE PAST. SOME OF THAT RESISTANCE WE GOT, WE NEVER DID IT THAT WAY. AND IT WAS LIKE YEAH, WE WILL DO IT THAT WAY. IT LOOKS LIKE THE RESULTS PROVED POSITIVE AND WE DON’T DO BUSINESS AS USUAL. THANK YOU FOR THAT. >>YOU ARE WELCOME. IT SHOWED VERY VALUABLE. COULD YOU EXPLAIN THE DIFFERENT THINGS THAT COUNT AS THE DEPARTMENT OF HOUSING? THE DIFFERENT PARTS OF THAT? >>YES. WE WILL GO THROUGH EACH PROGRAM AREA AND WE WILL BE ABLE TO TALK SPECIFICALLY IN EACH PROGRAM AREA. WHAT CONSTITUTES AN EXIT. WE WILL GO THROUGH AND DO THAT. ONE BY ONE. >>THAT MIGHT NOT ANSWER THE THING THAT I WAS TRYING TO GET TO. SO FOR EACH OF THESE PROGRAM AREAS, THERE ARE DIFFERENT PLACES WHERE PEOPLE COULD GO. AND SOME PROGRAM HAVE A VERY SPECIFIC PLACE. BUT OTHERS, IF IT WAS AN ENHANCED SHELTER, PEOPLE COULD GO MANY DIFFERENT PLACES AND IT WOULD COUNT FOR THE PROMPT HOUSING. COULD YOU GO THROUGH ALL OF THE DIFFERENT PLACES THAT PEOPLE CAN GO? >>IN GENERAL,? >>AN EXIT TO PERMANENT HOUSING IS WHEN SOMEONE MOVES FROM SOMETHING THAT IS TIME-LIMITED. IT IS TEMPORARY. TO SOMETHING THAT IS PERMANENT. SOMETHING THAT IS NON-TIME- LIMITED. THERE IS NO NEED FOR THEM TO MOVE. THAT COULD MEAN THEY MOVE INTO HOUSING AND THEY HAVE THEIR OWN LEASE. IT COULD MEAN THAT THERE IN PERMANENT SUPPORTIVE HOUSING. WHERE THEY DO NOT HAVE TO MOVE OUT. THERE IS NO TIME REQUIREMENT. IT COULD MEAN THAT THEY MOVE IN WITH FRIENDS OR FAMILY. THOSE FRIENDS AND FAMILY AGREED THAT THERE IS NO TIME LIMIT TO WHEN THEY HAVE TO EXIT. SO THE KEY TERM HERE IS PERMANENCE. MEANING THERE WILL NOT BECOME THIS PERIOD OF TIME WHEN THEY HAVE TO LEAVE. LIKE IN TRANSITIONAL HOUSING, THE MAXIMUM TIME THAT SOMEONE COULD STAY IN TRANSITIONAL HOUSING IS TWO YEARS. THEREFORE, IT IS NOT PERMANENT. WE KNOW GOING IN THAT THEY CANNOT STAY THERE FOREVER. AND SHELTERS, WE DO HAVE A SHELTER STATE TARGET OF 30-90 DAYS. WE KNOW THE SHELTER IS NOT INTENDED TO BE PERMANENT HOUSING BECAUSE THE EXPECTATION IS THAT THEY LEAVE. SO WHEN WE TALK EXIT TO PERMANENT HOUSING, WE SAID THAT THE EXIT TO A SITUATION AND ENVIRONMENT WHERE IT IS NOT TIME-LIMITED. THEY DO NOT HAVE TO LEAVE. >>THE REQUIREMENT IS, I THINK MAYBE I AM ASSUMING WHERE YOU GET ON THAT. EXITS TO PERMANENT HOUSING, IT IS NOT AN INTUITIVE WORD. IT IS A CATCHALL PHRASE BY HUD TO MEAN MANY DIFFERENT THINGS. >>YES. THAT IS EXACTLY IT. SOME OF HUD’S DEFINITIONS DEFINITELY NEED TO BE DRAWN OUT TO UNDERSTAND THE NUMBERS. LIKE, CORRECT ME IF I’M WRONG. BUT IF SOMEONE GETS A HOUSING VOUCHER, IT COUNTS AS AN EXIT TO PERMANENT HOUSING. WHEN THE VOUCHER EXPIRES, AND THAT ALSO COUNTS AS AN EXIT TO PERMANENT HOUSING. THAT COUNTS TWICE. AM I RIGHT ABOUT THAT? >>YES. THERE IS SOME DUPLICATION IN THIS EXIT NUMBER. AND SO I THINK WHAT YOU’RE TRYING TO DESCRIBE IS THAT MAYBE SOMEONE IS IN SHELTER. THEY GET A RAPID WE HOUSING VOUCHER. THAT SHELTER PROGRAM IS GOING TO COUNT THAT PERSON AS EXITING THE PROGRAM TO PERMANENT HOUSING. THEY’RE MOVING INTO A PLACE WHERE THEY HAVE A LEASE. AND THEN, THE RAPID REHOUSING PROGRAM MIGHT BE OFFERED BY DIFFERENT PROGRAM. THEY ARE AFTER THE SUBSIDY AND SERVICES AND. AFTER A PERIOD OF TIME, WHICH THAT INDIVIDUAL IS STILL IN THAT HOUSING WITHOUT SUBSIDY OF SERVICES, THAT RAPID REHOUSING PROGRAM WILL ALSO COUNT THAT AS A SUCCESSFUL EXIT. >>SO THESE EXIT NUMBERS, THERE IS SOME DUPLICATION BUT WHAT WE KNOW IS THAT WE HAVE UNDUPLICATED GO I WILL GO TO THE NEXT SLIDE. >>BEFORE YOU GO ON TO THE SUBSEQUENCE SLIDES, AND I RECOGNIZE THAT THERE MIGHT BE DUPLICATION. BUT EVEN WITHOUT THAT, OR EVEN ASSUMING WHAT MARGIN OF ERROR THAT PRESENTS, BUT OUTSIDE OF THAT, THIS IS NOT THE FIRST TIME I AM HAVING THIS QUESTION AND HAVE BROUGHT THIS UP IN COMMITTEE BEFORE. I AM HAVING A BIT OF A MATHEMATICAL PROBLEM. I HAVE ALWAYS HAD A MATHEMATICAL PROBLEM. THESE NUMBERS LOOK SO GOOD. WHAT IS HAPPENING OUT THERE? IF THESE NUMBERS ARE ACTUALLY WITHIN A VERY, THIS IS STATISTICS. IF THERE ARE WITHIN A REASONABLE MARGIN OF ERROR, THE ONLY THING, THE ONLY STORE THAT TELLS ME IS THAT IF I AM TO TAKE THESE NUMBERS AS STATISTICALLY RELIABLE, AND THE OLDIES THING THAT EXPLAINS THE EVER-EXPANDING HOMELESSNESS PROBLEM IS THAT NEW PEOPLE ARE BECOMING HOMELESS. ARE YOU SAYING THAT SO MANY HOMELESS PEOPLE EXIST DUE TO HOUSING? IN THE SAME YEAR? THE NEW, BRAND-NEW PEOPLE ENTER HOMELESSNESS? OR PEOPLE REENTERED HOMELESSNESS? I AM NOT ABLE TO SQUARE SUCH IMPRESSIVE NUMBERS WITH THE PROBLEM THAT IS OUT THERE. DO YOU SEE WHAT I’M SAYING? >>I VERY MUCH SEE WHAT YOU’RE SAYING. THAT IS EXACTLY WHAT IS OCCURRING. SO AS QUICKLY, AS OPPRESSIVE AS THESE NUMBERS ARE. AS QUICKLY AS WE ARE ABLE TO MOVE PEOPLE OUT TO THESE PROGRAMS AND INTO PERMANENT HOUSING, I MEAN, OUR HUMAN SERVICES PROGRAMS ARE DOING A PHENOMENAL JOB SERVING LITERALLY TENS OF THOUSANDS OF PEOPLE IN THE HOMELESS SERVICES SYSTEM. YET, THERE ARE TENS OF THOUSANDS OF PEOPLE WHO FALL INTO HOMELESSNESS EVERY YEAR. AND SO THERE IS AN INFLOW THAT FAR EXCEEDS THE OUTFLOW. SO WE ARE, PEOPLE ARE EXPERIENCING HOMELESSNESS AND USING OUR HOMELESS SYSTEM AT A PACE THAT FAR EXCEEDS THE NUMBER OF PEOPLE THAT ARE SERVICE SYSTEM IS ABLE TO EXIT INTO PERMANENT HOUSING. >>THESE ARE IMPRESSIVE NUMBERS. WE NEED TO PAY ATTENTION TO THESE NUMBERS. WE NEED TO UNDERSTAND THAT THE RATE AT WHICH OUR INVESTMENTS ARE BEING USED, BUT IT IS LITERALLY, THE SERVICE PROVIDERS AS WELL AS ALL OF US IN HSD. WE UNDERSTAND THAT THE SYSTEM IS LITERALLY DRINKING FROM THE FIRE HOSE. THERE ARE MORE PEOPLE EXPERIENCING HOMELESSNESS EVERY YEAR IN SEATTLE KING COUNTY THAN THIS CURRENT SYSTEM, THESE CURRENT INVESTMENTS CAN KEEP UP WITH. >>I WOULDN’T DISPLEASE THAT AT ALL. I HAVE NO, WITHOUT LOOKING AT ANY NUMBERS, I THING WE COULD ALL BE AN AGREEMENT THAT THE PROBLEM IS GETTING WORSE BECAUSE OF OTHER THINGS. NOT BECAUSE OF ANY LACK OF DEDICATION ON THE PART OF SERVICE PROVIDERS. I COMPLETELY AGREE WITH YOU. SERVICE PROVIDERS ARE DOING A PHENOMENAL JOB. IN FACT, THEY’RE DOING MORE WITH THEIR DOLLARS THAN YOU WOULD IMAGINE. ESPECIALLY GIVEN THE CHRONIC PROBLEMS WITH FUNDING. THAT IS ALL TRUE. WHAT I AM WONDERING ABOUT IS JUST THE SCALE OF WHAT YOU ARE PRESENTING HERE. I JUST WOULD NOT EXPECT THAT MUCH. I WOULD HAVE EXPECTED THAT THE HOMELESSNESS THAT WE CURRENTLY SEE, THAT SO MUCH OF IT IS EXPECTED BY NEW ENTRANTS THIS YEAR. I KNOW THAT SOME OF IT WOULD BE. ABSOLUTELY. IT IS JUST THAT THESE NUMBERS ARE SO STRIKING THAT IF THE FUNDS ARE ENOUGH TO BRING ABOUT THESE NUMBERS, THEN SOMETHING IS WONDERFULLY RIGHT. SO DO KNOW WHAT I’M SAYING? >>IT IS A SCALE QUESTION. I JUST WANT TO FOCUS ON THE NUMBERS. >>AS WE MOVE THROUGH PROGRAM AREA BY PROGRAM AREA, YOU WOULD SEE THAT THERE ARE PROGRAM AREAS THAT ARE BEING VERY SUCCESSFUL IN HELPING PEOPLE MOVE THROUGH PROGRAMS AND INTO PERMANENT HOUSING. YOU WILL SEE THAT ENHANCED SHELTERS ARE FAR MORE SUCCESSFUL THAN BASIC OVERNIGHT SHELTERS. YOU WILL SEE THAT OUR INVESTMENTS IN DIVERGENT HAVE BEEN REALLY SUCCESSFUL. YOU WILL SEE THAT RAPID REHOUSING WORKS. WE ARE FINDING THAT INDIVIDUALS WHO USE RAPID REHOUSING ARE ABLE TO ACCESS HOUSING AND MAINTAINED THAT HOUSING. AND SO YOU WILL SEE THAT THE THINGS WE ARE INVESTING IN ARE THE RIGHT THINGS. THAT I THINK YOU’RE ABSOLUTELY RIGHT. THERE IS AN ISSUE OF SCALE HERE. >>OKAY. SO CONTINUING ON THE NUMBER. WE TALK A LOT ABOUT EXITS. THAT IS OUR LINGO. THAT IS THE TERMINOLOGY THAT IS VERY FAMILIAR IN THE FIELD AS WE TALK ABOUT ADDRESSING HOMELESSNESS. BUT YOU KNOW, AND HUMAN SERVICES EMMA WE FEEL IT IS ALSO IMPORTANT TO ACKNOWLEDGE THAT WE ARE TALKING ABOUT PEOPLE. WE ARE TALKING ABOUT INDIVIDUAL HOUSEHOLDS WHO ARE MOVING THROUGH SOME SORT OF CRISIS IN THEIR LIVES. LOOKING FOR ASSISTANCE AND HOPEFULLY THE ASSISTANCE THEY ARE ABLE TO OFFER AND THAT CRISIS AND PUT A ROOF OVER HEAD IN A PERMANENT WAY. >>THIS MIGHT SOUND BASIC. I HAVE ALWAYS TRIED, WHEN THIS SAYS 30%. 1321 MORE EXITS TO PERMANENT HOUSING, AND THEN YOU SAY HOUSEHOLDS. YOU ARE SAYING 1300 PEOPLE MOVED? >>NOT, AS OPPOSED TO WHEN YOU USE THE WORD HOUSEHOLD. >>LET ME GO THROUGH IT. LET ME TAKE YOU THROUGH IT. SO THIS IS, I GUESS, I LITTLE BIT OF TERMINOLOGY. WE TRY TO DEFINE EXIT 40. THAT IS A PROGRAM EXIT. SO SOMEONE IS EXITING A HOUSEHOLD. AND SO THEY ARE GOING TO PERMANENT HOUSING. >>IT IS A HOUSEHOLD. THAT COULD BE AN INDIVIDUAL FAMILY OF FOUR. >>WE COUNT THAT EXIT AS, BY HOUSEHOLD. >>IT IS A HUD REQUIREMENT. >>YES. THAT IS HOW WE REPORT THE DATA. >>THE CONFUSING TERMINOLOGY IS US FOLLOWING THE PROTOCOLS THAT WE RECEIVED FROM HUD. >>THAT IS VERY HELPFUL. THANK YOU. >>SO IN 2018, WE SERVED 25,420 HOUSEHOLDS. SO THAT IS 7% MORE HOUSEHOLDS SERVED THAN IN 2017. THAT REPRESENTS 30,000 PEOPLE. SO YOU KNOW, WE ARE TALKING EXITS AND THEN WE ARE TRYING TO BREAK THAT DOWN TO BE A NUMBER OF UNIQUE HOUSEHOLDS. AND THEN WE ARE TRYING TO BREAK THAT DOWN TO PEOPLE SERVED. SO YOU CAN SEE THAT 25,000 NUMBER, THOSE ARE HOUSEHOLDS THE INCREASE WHEN YOU COUNT INDIVIDUAL PEOPLE I ABOUT 5000. SO IT SHOWS THAT FOR THE VAST MAJORITY OF THE SERVICES THAT WE INVEST IN, WE ARE SERVING SINGLE INDIVIDUALS. BUT NOT EVERY HOUSEHOLD IS A SINGLE INDIVIDUAL. SOME OF THE HOUSEHOLD THAT WE ARE SERVING OUR FAMILIES. >>CAN I ASK? PHYSICAL YOU ARE ARE ABOUT TO GO TO? HOW IS THAT DIFFERENT THAN THE FIRST CIRCLE ON THE PREVIOUS SLIDE? HOW IS, LIKE THE 5627 EXITS, DEPARTMENT OF HOUSING HERE. HOW IS THAT? THAT IS NOT THE SAME NUMBER IS HERE. >>IT IS NOT THE SAME NUMBER. BECAUSE THE FIRST ONE IS EXITS. AND THE SECOND ONE IS HOUSEHOLDS. AND SO A HOUSEHOLD MAY EXIT FROM, WE JUST DISCUSSED, A HOUSEHOLD MIGHT EXITS FROM TWO PROGRAMS IN ONE YEAR. SO THEY MIGHT USE A SHELTER AND THEN GET EXITED TO A RAPID REHOUSING PROGRAM. AND THEN AN EXIT TO PERMANENT HOUSING. >>ALL OF THOSE EXITS COUNT. BUT IT IS ONE HOUSEHOLD. >>CORRECT. IT IS A NUMBER OF UNIQUE HOUSEHOLDS WHO ACCOUNT FOR THOSE. >>HOW MANY OF THOSE BREAKDOWN? MOVE FROM HOMELESSNESS TO HOUSING? OR PREVENTED FROM BECOMING HOMELESS? HOW MANY OF THOSE ARE PREVENTED FROM BECOMING HOMELESS? HOW MANY ARE MOVED FROM HOMELESSNESS? >>WE HAD 2559 UNIQUE HOUSEHOLDS THAT EXITED TO PERMANENT HOUSING. AND WE HAD 704 UNIQUE HOUSEHOLDS THAT WERE OFFERED PREVENTION ASSISTANCE IN ORDER TO MAINTAIN THE CURRENT HOUSING. SO WE HAD THAT. DOWN. THIS REPRESENTS, TO DIVE INTO THE NUMBERS MORE, THAT THE THOUSAND 559 UNIQUE HOUSEHOLDS THAT EXITED TO EARN AN IT HOUSING EQUATES TO 5792 PEOPLE. AND THE 704 UNIQUE HOUSEHOLDS THAT WERE PREVENTED FROM EXPERIENCING HOMELESSNESS EQUAL 1386 PEOPLE. >>SO THIS IS THE GRANULE LEVEL OF DETAIL WE GO INTO. WE DO THIS TO HELP US UNDERSTAND HOW OUR INVESTMENTS ARE PERFORMING. AGAIN, WE REALLY LOOK AT EXITS BECAUSE WE WANT TO ENSURE THAT PROGRAMS ARE MOVING PEOPLE THROUGH THE PROGRAMS AND INTO PERMANENT HOUSING. THAT IS HOW WE GAUGE WHETHER THE PROGRAMS WE INVEST IN ARE WORKING. WE ALSO BELIEVE THAT IT IS CRITICALLY IMPORTANT THAT WE UNDERSTAND HOW MANY PEOPLE ARE ACTUALLY IMPACTED BY THE INVESTMENT AND BY THE SERVICE BEING PROVIDED. THIS IS JUST TO SHOW THERE ARE TWO WAYS WE WILL BE REPORTING ON THESE NUMBERS. RESENTING THE NUMBER OF HOUSEHOLD AND NUMBER OF PEOPLE. THIS IS NEW. YOU WILL SEE US CONTINUE THIS TRUE THIS YEAR. WE HAVE ALWAYS FOUND THIS LEVEL OF INFORMATION HELPFUL. BUT IT IS SOMETHING WE WANT TO START REPORTING ON. AGAIN, THESE ARE INDIVIDUAL úLI AND SO WE WANT TO GO BEYOND JUST OUR ACCOUNTABILITY AND STEWARDSHIP ROLE BY ENSURING THAT OUR PROGRAMS ARE SUCCESSFUL AND PERFORMING. WE ALSO WANT TO BE ABLE TO TALK ABOUT THE PROGRAM AND AND SHARE THAT FROM A PERSONAL LEVEL. THE PEOPLE WE ARE SERVING WITH THESE PROGRAMS. >>NOW WE WILL GO BY PROGRAM AREA. THIS IS A LEVEL OF DETAIL THAT WE HAVE WALKED YOU THROUGH. IN PREVIOUS OTHER QUARTERS,, AND WE WILL GO PROGRAM BY PROGRAM AREA. TIFFANY WILL TAKE US THROUGH EACH OF THOSE. >>THANK YOU. SO I JUST WANT TO COME BEFORE WE GO INTO PROGRAM PERFORMANCE, TO HIGHLIGHT THE DIFFERENCE BETWEEN TALKING ABOUT HOW WELL PROGRAMS WORK TO THE EFFECTIVENESS OF OUR FUNDING. IT IS A TONGUE TWISTER FOR ME, MY STAFF. JASON WILL TELL ME, I AM NEW TO THIS. TWO YEARS MAYBE. I AM ASKING THE SAME QUESTIONS YOU ARE. SOMETIMES IT IS DIFFICULT TO UNDERSTAND. SO WHEN WE ANALYZED PROGRAM PERFORMANCE OR HOW WELL THE PROGRAMS WORK TO MOVE PEOPLE TO PERMANENT HOUSING, WE LOOK AT IN ROMANS. THIS GOES TO WHAT YOU SAID. EACH TIME SOMEONE ENTERS A PROGRAM, WE WANT TO CAPTURE THAT. AND EVERY TIME THE EXIT, WE WANT TO CAPTURE THAT. IF THE SYSTEM IS WORKING CORRECTLY, WE KNOW THAT ONE PROGRAM CAN’T MEET THE NEEDS OF SOMEONE. SO SOMEONE IS ENROLLED INTO SHELTER, AND THEN THEY GET ENROLLED IN CASE MANAGEMENT OR RAPID REHOUSING, THAT IS SHOWING US INTERNALLY HOW ARE GAMES WORK TOGETHER TO HELP SOMEONE ULTIMATELY REACH PERMANENT HOUSING. THAT IS WHAT WE HAVE BEEN, THE WAY IN WHICH WE HAVE BEEN REPORTING TODAY. WILL BE HEARD LOUDLY, WHICH JASON TALKED ABOUT BEFORE, THE GENERAL PUBLIC DOESN’T UNDERSTAND THIS. THEY GET TRIPPED UP ON THE SAME THING YOU ARE GETTING TRIPPED UP ON. IF IT IS PREVENTION HOUSING AND EXIT, OR IF IT IS THIS HOUSING AND EXIT, WHICH JASON JUST SHOWED YOU ON THE SLIDE IS REALLY OUR ATTEMPT AT LOOKING AT SYSTEM EFFECTIVENESS AND ANSWERING THE QUESTION OF HOW MANY PEOPLE ARE BETTER OFF BECAUSE OF OUR INVESTMENTS. AND SO THIS WILL BE WHAT WE USED TO HELP THE GENERAL PUBLIC UNDERSTAND. HOW MANY PEOPLE, HOW MANY UNIQUE HOUSEHOLDS ARE SERVED. AND SO WE HAVE TO DO BOTH BECAUSE WHEN WE REPORT TO, YOU WANT TO KNOW HOW THE INVESTMENT IS WORKING. ALSO, HOW MANY PEOPLE ARE BETTER OFF. DOES THAT HELP A LITTLE BIT? >>ABSOLUTELY. SO THIS IS JUST A PLACE CENTER. ALSO THERE IS MORE IN HERE BECAUSE I DREW THIS. I PUT IT UP EVERY TIME FOR BRAGGING RIGHTS. >>THERE IS NOTHING HERE THAT YOU DON’T ALREADY KNOW. THE FIRST SLIDE IS PREVENTION. PREVENTION IS SUCCESSFUL WHEN PEOPLE MAINTAIN HOUSING AND DON’T BECOME HOMELESS. I INTENTIONALLY DID NOT USE THE WORD EXIT HERE BECAUSE IT IS CONFUSING. AND SO THIS PROGRAM IS SUCCESSFUL WHEN PEOPLE MAINTAIN HOUSING. THEY DON’T BECOME HOMELESS. WHAT THIS DATA SHOWS YOU IS THAT IN 2018, WE FUNDED NEW PROGRAMS THAT ARE SUPPORTING CULTURALLY SPECIFIC SERVICES AND WE CONSISTENTLY SERVE PEOPLE CLOSEST TO EXPERIENCING HOMELESSNESS WITH THE USE OF THE PREVENTION TOOL. WHAT YOU WILL SEE ALSO IS THAT WE SAW FEWER EXITS IN 2018 THAN WE DID IN 2018. WE FUNDED SIX NEW PREVENTION PROGRAMS IN 2018. THOSE PROGRAMS NEEDED A RAMP-UP PERIOD. AND SO WE EXPECT TO SEE THE OUTCOMES FOR 2019 THIS YEAR. IT WILL REFLECT THE FULL PROGRAM YOUR OF OPERATIONS. >>IT IS A COUPLE OF EXAMPLES OF HOW, IN TERMS OF PREVENTION, HOW DO WE REACH THE TARGET HOUSEHOLDS IN IDENTIFYING THAT THEY NEEDED? I’M ASSUMING YOU’RE TALKING ABOUT THINGS LIKE IF THERE’S AN EMERGENCY, FINANCIAL STRESS, AND THEY WANT A TIED OVER FOR PAYING THE RENT. THINGS LIKE THAT. HOW TO THE HOUSEHOLDS REACH OUT TO YOU? HOW DO WE FIND THEM? >>I WILL TAKE THAT. I AM PRETTY SURE I KNOW THE ANSWER. I WANT TO LEAVE IT OPEN IF I MISS SOMETHING JASON WANTS TO ADD. I? FIND THE PEOPLE BECAUSE THE PEOPLE GO TO THE AGENCIES THAT PROVIDE WRAP AROUND SERVICES. IF SOMEONE WALKS INTO THE Y OR SEATTLE INDIAN HEALTH BOARD AND SAY WE NEED HELP, WE WILL BE HOMELESS IF WE DON’T GET HELP, WE USE THE PREVENTION TOOL HERE TO DETERMINE THE RISK OF BECOMING HOMELESSNESS. ARE THEY REALLY CLOSE? IF THE FAMILY OR INDIVIDUAL IS IMMINENTLY, IF THEY WILL BE IN IMMINENT RISK OF BECOMING HOMELESS, WE USE PREVENTION DOLLARS TO KEEP THEM HOUSED. DID I MISS ANYTHING? >>NO, I THINK THAT IS EXACTLY RIGHT. WE HAVE INVESTMENTS IN AGENCIES THAT HAVE VERY SKILLED CASEWORKERS. AND IT IS USUALLY, FAMILIES AND HOUSEHOLDS ARE DOING EVERYTHING THEY CAN TO KEEP THE ROOF OVERHEAD. TO KEEP THE LIGHTS ON. FOOD IN THE FRIDGE. AND SO IT IS WHEN THEY ACCESS PROGRAMS AND ARE HAVING CONVERSATIONS ABOUT THEIR FINANCIAL SITUATION, ABOUT THE REALITIES OF HOW THEY ARE TRYING TO JUGGLE ALL OF THE STUFF, THAT WE CAN HELP THEM UNDERSTAND IF PREVENTION DOLLARS CAN BE A TOOL TO KEEP THEM HOUSED. AND SO THERE ARE A NUMBER OF AGENCIES THAT DO THIS W■ORK ON OUR BEHALF. THE USE A VERY TARGETED TOOL TO SORT OF US HAS THAT, YOU KNOW, IF THERE IS A IMMEDIATE ASSISTANCE, RENT ASSISTANCE, MADE AVAILABLE TO THIS HOUSEHOLD, WOULD THEY THEN HAVE TO USE OUR SHELTER SYSTEM? YOU KNOW, NOT EVERYONE WHO EXPERIENCES EXTREME POVERTY FALLS INTO HOMELESSNESS. SOME PEOPLE HAVE NATURAL SUPPORT SERVICES. THEY CAN STAY WITH A FRIEND OR FAMILY. THEY CAN ASK FRIENDS OR FAMILY OR THEIR JOB FOR A LITTLE BIT OF CASH TO HELP THEM CURRENT ON RENT. AND SO WHAT OUR PREVENTION DOLLARS ARE REALLY TARGETED AT IS THE INDIVIDUALS WHO WITHOUT THIS ASSISTANCE, THEY MIGHT WIND UP IN THE SHELTERS. THEY WOULD WIND UP USING THE MUCH MORE EXPENSIVE HOMELESS SERVICE SYSTEM. >>THIS, JUST TO BE CLEAR, WE ALSO COME BACK TO THIS A COUPLE OF TIMES. THIS IS NOT TO BE CONFUSED WITH ANTI-POVERTY WORK OR EVICTION PREVENTION. THAT IS VERY DIFFERENT. SO THIS POT OF MONEY ONLY SERVES PEOPLE WHO ARE AT THE HIGHEST RISK OF EXPERIENCING HOMELESSNESS. IT IS NOT ANTIPOVERTY WORK. THAT IS THE OTHER PART OF HST’S WORK IN THE YOUTH AND FAMILY EMPOWERMENT VISION. OFTENTIMES WE GO BACK AND FORTH. THIS IS TARGETED. THAT IS WHY THE TOOL IS USED. IT HAS TO BE IMMINENT RISK. >>LET ME GIVE YOU AN EXAMPLE. YOU ARE RIGHT, THERE ARE OTHER PROGRAMS WHO COULD BE CONFUSED WITH THIS PROGRAM. I MENTIONED ANTIPOVERTY. >>IT IS THE EXAMPLE THAT JASON JUST USED. THERE ARE MANY PEOPLE LIVING IN EXTREME POVERTY WHO HAVE OTHER RESOURCES OR WHO FIND THEMSELVES LIVING PAYCHECK TO PAYCHECK OR DOING PAYDAY LOANS UNFORTUNATELY. THEY WOULDN’T, AND THE TOOL ASSESSES THEM, THEY AREN’T AT IMMINENT RISK. THEY DON’T HAVE AN EVICTION NOTICE. THAT WOULD BE ANTIPOVERTY WORK. IN TERMS OF HOW WE GET THE INDIVIDUAL OUT OF THE CYCLE OF POVERTY. LIVING PAYCHECK TO PAYCHECK. EXPERIENCING EXTREME HEALTH ISSUES THAT COME WITH THAT LEVEL OF STRESS. THAT IS THE GREATER ANTIPOVERTY WORK. IT IS NOT THAT THIS PERSON WILL FALL INTO THE HOMELESS SYSTEM IMMINENTLY. >>CORRECT ME IF I AM WRONG. TIFFANY AND JASON. IT IS MY UNDERSTANDING THAT EVEN SOMEBODY WHO RECEIVES AN EVICTION NOTICE MIGHT NOT ACTUALLY QUALIFY. >>IT IS THE SCIENCE BEHIND THE TOOL. IT IS THE IMMINENT RISK, WHICH I CAN GET YOU THE DEFINITION OF THAT. >>YES. SO FOR SOMEBODY WHO DOESN’T QUALIFY FOR THIS PREVENTION DOLLARS, THEY WOULD BE TURNED TO OTHER RESOURCES OUTSIDE OF THE HOMELESSNESS PROFILE. >>MOST AGENCIES WERE PEOPLE WOULD GO HAVE THIS OTHER RESOURCES. THEY WOULD HAVE, WE NEED TO CONNECT WITH THAT PROGRAM THIS ONE. NOBODY WANTS TO SEND SOMEONE AWAY BECAUSE THEY DIDN’T SCORE HIGH ENOUGH ON AN ASSESSMENT TOOL. NONE OF THE AGENCIES WANT TO DO THAT. THEY HAVE OTHER RESOURCES. IT IS NOT ENOUGH. YES. WE WOULD HAVE AND REFERRED THEM. >>I HAVE TWO QUESTIONS. >>SO, I JUST WANT TO POINT OUT TO THE COMMITTEE THAT THE ASTERIX THERE NOTES THE $2 MILLION FOR THE HOUSING ASSISTANCE PILOT PROGRAM. JUST AS A REMINDER, THE $2 MILLION CAME FROM THE ONE TIME SALE OF THE CALM SHOP. THAT WAS A UNIQUE PREVENTION ROGRAM DESIGNED. IT IS NEW. IT TARGETS PEOPLE ON THE SEATTLE HOUSING ASSISTANCE WAITLIST. IT TARGETS PEOPLE ON THAT LIST WHO ARE AT RISK FOR HOMELESSNESS. I MIGHT SAY ON AVERAGE, IT IS SLIGHTLY MORE EXPENSIVE PER CLIENT THAN REGULAR PREVENTION PROGRAMMING. BUT WE SHOULD SEE A FIRST-YEAR REPORT ON HOW THAT REPORT IS DOING THIS YEAR. >>I HAD TWO QUESTIONS ABOUT THIS. ONE IS, SOMETIMES STAFFING PHONES IN THE OFFICE, I WILL TALK TO SOMEBODY WHO IS IN THE IMMINENT RISK OF BEING EVICTED FOR NOT BEING ABLE TO PAY THE RENT. WHICH IS THE BEST PLACE TO SEND THEM TO ACCESS THE MONEY? >>I CAN GET YOU THAT INFORMATION. I DON’T HAVE THE LIST IN FRONT. I THINK THAT THERE IS 211. BUT THEY HAVE THAT INFORMATION? >>WE CAN GET THE FULL LIST TO YOUR OFFICE. >>THAT WOULD BE GREAT. >>SOMEWHERE TO SEND THEM SO THEY CAN GO STRAIGHT TO THE SOURCE AND GET ASSISTANE. >>211 OBVIOUSLY IS KIND OF A GO TO FOR EVERYTHING. BUT SOMETIMES THAT CAN, SOMETIMES THEY HAVE CALLED US BECAUSE THEY WANT A RECOMMENDATION. IF WE COULD DO THAT DIRECTLY THAT WOULD BE GOOD. THAN THE OTHER QUESTION THAT I HAD ABOUT THE NUMBERS, IT IS, IN TERMS OF EXITS FROM THE PROGRAM AND EXITS TO THE DEPARTMENT OF HOUSING, IF SOMEBODY GETS A VOUCHER AND THEY ARE GOOD AND IN SIX MONTHS THEY WIND UP NOT BEING ABLE TO PAY THE RENT AND THEY ARE EVICTED, HOW DOES THAT APPEAR IN THESE NUMBERS? WHAT WOULD HAPPEN IN THESE NUMBERS? >>I HEARD TWO QUESTIONS THERE. ONE IS TOTAL PROGRAM AT SIX. THAT IS THE TOTAL NUMBER OF PEOPLE EXITING THE PROGRAM. THE EXITS TO PERMANENT HOUSING BE THE NUMBER OF HOUSEHOLDS THAT EXITED TO PERMIT HOUSING. THAT IS A MIX OF PEOPLE WHO EXITED TO PERMANENT HOUSING OR SOMEWHERE ELSE THAT WE DON’T KNOW I’VE. THE SECOND QUESTION I HEARD WAS, WHAT HAPPENS WHEN SOMEONE RECEIVES PREVENTION ASSISTANT AND THEY’RE ABLE TO STAY IN THEIR HOUSE AND THEN THEY ARE NOT? >>EXACTLY. >>THEY CAN APPLY AGAIN. THEY CAN THE BACK AND SAY I NEED TO BE RUN THROUGH THE ASSESSMENT TOOL. I AM AT IMMINENT RISK OF BECOMING HOMELESS. THEY COULD POTENTIALLY GET ASSISTANCE AGAIN. >>THAT IS GOOD. WHAT I WAS HOPING TO, WHAT I WAS WONDERING ABOUT IS, HOW WOULD THAT APPEAR IN THE úNUMBE WHAT IF THEY DON’T APPLY AGAIN? THE END UP HOMELESS. >>EXITS TO PERMIT HOUSING IS NOT THE ONLY DATA WE LOOK AT. TERE ARE FIVE PERFORMANCE MEASURES THAT WE, THE CITY AND THE COUNTY JOINTLY LOOK AT. RETURNS TO HOMELESSNESS IS ONE OF THOSE DATA SETS. SO WE COULD LOOK AT THAT DATA SET TO GIVE YOU THAT INFORMATION. BUT IT IS, WE LOOK AT RETURNS TO HOMELESSNESS. WHAT THAT TELLS US IS THAT SOMEONE USED A PROGRAM. THEY WERE ABLE TO EXIT THE HOMELESS SYSTEM. AND THEN THEY RETURNED. >>THE PERMANENT EXIT WAS NOT PERMANENT. >>I UNDERSTAND YOUR QUESTION. >>WE HAVE THE OTHER DATA SET. WE ALSO LOOK AT LENGTH OF STAY. HOW LONG DO PEOPLE STAY IN A PROGRAM? WE LOOK AT HOW FULL PROGRAMS ARE. DO THEY HAVE CAPACITY FOR NEW INDIVIDUALS TO COME INTO THE PROGRAM? SO WE ARE REPORTING OUT A LOT ON EXITS TO PERMANENT HOUSING FOR THE CITY. WE DETERMINED THAT IT WAS GOING TO BE THE KEY MEASUREMENT THAT WE WERE LOOKING AT THAT WAS GOING TO BE THE PERFORMANCE MEASUREMENT THAT WE LOOKED AT TO HELP US DETERMINE IF OUR INVESTMENTS WERE SUCCESSFUL OR NOT. WE DO COLLECT OTHER DATA TO THE HOMELESS MANAGEMENT INFORMATION SYSTEM THAT WE ARE ABLE TO PULL AT THE PROGRAM LEVEL AS WELL. >>SO I THINK YOUR FIRST QUESTION IS, IF THEY RECEIVED ASSISTANCE AND THEY STAY HOUSE, WHERE THEY SHOP? THEY WOULD SHOP AND EXITS TO PERMANENT HOUSING. THAT IS WHERE THEY WOULD SHOW UP BECAUSE THEY RECEIVED ASSISTANCE. AND IT WORKED. IF THEY COME BACK IN, THEY WOULD SHOW UP IN THE RETURN RATE. >>AND EXES TO PERMANENT HOUSING ALSO. >>AS A REMINDER TO THE COMMITTEE, THE DEPARTMENT ACTUALLY SUPPLIES A FULL RANGE ON ALL THE PERFORMANCE MEASURES EACH TIME THEY REPORT HERE IN COMMITTEE. WE DO FOCUS EXCLUSIVELY ON THE EXITS TO PERMANENT HOUSING. THEY PROVIDE THE FULL CHART WITH EACH OF THE REPORTING PERIODS. SO FOR THIS TIME AROUND, WE ARE SLIGHTLY DELAYED. WE WILL RECEIVE THE FULL CHART I BELIEVE SOON. >>THE EXIT RATE FOR PREVENTION SITS AROUND 2%. IT IS LOW. IT WORKS. >>RETURN RATE? >>THE NUMBER OF PEOPLE WHO RECEIVED THAT FIRST SUBSIDY TO STAY. THE 2% RETURN RATE OF PEOPLE WHO RETURNED. >>SO NEXT IS BASIC EMERGENCY SHELTER. THIS PROVIDES A SAFE SPACE FOR PEOPLE TO SLEEP AT NIGHT AND IS A CRITICAL PART OF THE CRISIS RESPONSE SYSTEM. IN 2008, YOU SEE WE DECREASED THE AMOUNT BY 800,000. AS A RESULT, WE DECREASED THE NUMBER OF BASIC SHELTER BEDS BY 296. WE THEN REINVESTED THE FUNDING TO ENHANCE TO SHELTER, WHICH HAS PROVEN TO BECOME MORE EFFECTIVE IN EXITING PEOPLE TO PERMANENT HOUSING. WITH THE FUNDING AND BED REDUCTION, EVEN WITH THAT, WE ONLY SAW 27 FEWER EXITS TO PERMANENT HOUSING COMPARED TO THE PREVIOUS YEAR. SO I WILL SAY THAT, BECAUSE I ASKED BECAUSE IT WAS PROFOUND, WE REDUCED IT BY 296 AND REINVESTED THAT IN BE ENHANCED SHELTER. EVEN WITH THE FUNDING AND BED REDUCTION, WE ONLY SAW 27 LESS EXITS IN THIS PROGRAM AREA THAN THE PREVIOUS YEAR. >>ENHANCED EMERGENCY SHELTERS, THIS IS SUCCESSFUL WHEN PEOPLE LEAVE A SHELTER PROGRAM AND MOVE INTO PERMANENT HOUSING. IN 2018, WE WERE PROUD OF THE ENHANCED SHELTER ACHIEVEMENTS. WE SAW AN EXIT RATE THAT IS FIVE TIMES THAT OF BASIC SHELTER. WE SAW AN INCREASE IN THE NUMBER OF HOUSEHOLDS SERVED OVER THE PREVIOUS YEAR. AND WE SAW AN INCREASE IN THE NUMBER OF EXITS TO PERMANENT HOUSING. I THINK ADDITIONALLY, WHAT IS EXCITING IS A RATE OF EXITS TO PERMANENT HOUSING INCREASE FROM 13% TO 21%. THAT INDICATES AN INCREASE IN QUALITY, WHICH WAS A KEY FOCUS OF THE RFP. NEXT WE HAVE CITY PERMANENT VILLAGES. VILLAGES ARE SUCCESSFUL WHEN PEOPLE MOVE FROM LIVING ON THE STREET INTO A VILLAGE AND THEN FROM A VILLAGE INTO PERMANENT HOUSING. IN 2018, WE EXPANDED INVESTMENTS IN CASE MANAGEMENT MIDYEAR FOR THE VILLAGES. WE ALSO OPENED NEW, NEW VILLAGES. WE ADDED TO CAPACITY 2-3 AND FOUR. AND WOULD YOUR HEIGHT AND TRUE HOPE. WE ALSO ADDED CASE MANAGEMENT CAPACITY AT THE EXISTING VILLAGES WITH THE HYPOTHESIS THAT IF WE INCREASE SERVICES THAT WILL LEAD INTO AN INCREASED RATE TO PERMANENT HOUSING. WE SAW THAT IN QUARTER FOUR. THERE WAS AN INCREASE IN THE NUMBER SERVED IN VILLAGES AS WELL AS AN INCREASE IN NUMBERS OF EXITS TO PERMANENT HOUSING OVER 2017. >>ON THE PREVIOUS SLIDE, I AM ASSUMING THIS IS IT, BUT I WANTED TO CONFIRM. úTHE TOTAL P GREATER THAN THE NUMBER OF TOTAL SURF? IS THAT EXPLAINED BY WHAT YOU SAID EARLIER? THAT EXITS COUNT? IT IS SEPARATE FROM THE COUNT OF HOUSEHOLDS SERVED? >>HISTORY. THE TOTAL EXITS WILL GREATLY EXCEED THOSE EXITS TO PERMANENT HOUSING. MOST PEOPLE USE SHELTER EXACTLY HOW IT IS SET UP AND DESIGNED TO SERVE INDIVIDUALS. THEY COME THROUGH DURING A CRISIS IN THEIR LIFE. THEY STAY FOR A SHORT PERIOD OF TIME AND THEN THEY MOVE ON. THE CONTINUE YOUR MAC LIFE. FOR A LOT OF FOLKS, THE EXIT DOOR THEY GO TO IS OFTEN UNKNOWN. BUT THESE EXITS, FOLKS COULD EXIT THE SHELTER PROGRAM AND GO TO A TRANSITIONAL HOUSING PROGRAM. THEY COULD EXIT AND ENHANCE PROGRAMS AND GO TO A BASIC PROGRAM. THEY COULD EXIT TO A NUMBER OF PLACES THAT ARE NOT PERMANENT. AND THEREFORE, WE STILL COUNT THE EXITS. WE STILL COUNTED THAT THEY LEFT THE PROGRAM. BUT WE DON’T COUNTED AS AN EXIT TO PERMANENT HOUSING. >>THE QUESTION SHE ASKED IS COMPARING IT NOT TO PERMANENT HOUSING AS ITS BUT INSTEAD TO TOTAL HOUSEHOLDS SERVED. >>A PERSON, THANK YOU. THE TOTAL HOUSEHOLDS SERVED, AN INDIVIDUAL COULD EXIT A PROGRAM A COUPLE OF YEARS, MULTIPLE TIMES IN A YEAR. SO THEY COULD USE A PROGRAM, LEAVE, COME BACK TO A PROGRAM. >>OKAY. >>TO THAT ANSWER YOUR QUESTION? OR USE MULTIPLE PROGRAMS IN A YEAR. THEY COULD USE ONE PROGRAM AND MOVED TO ANOTHER SHELTER AND USE ANOTHER PROGRAM. AND SO WE ARE STILL GOING TO COUNT THEM EACH TIME THEY COME AND GO. >>THIS IS AN EXAMPLE AS TO WHY IT IS IMPORTANT TO TALK ABOUT PROGRAM PERFORMANCE AND UNIQUE HOUSEHOLDS. >>THEY ANSWER DIFFERENT QUESTIONS. SO ENDING ON THE CITY PERMANENT VILLAGES, I WANT TO CLOSE WITH, WHILE THE RESULTS ARE PROMISING, WE ARE GOING TO TAKE A CLOSER LOOK AT THE ROLE OF PERMANENT VILLAGES IN OUR SYSTEM, WHICH INCLUDES BOTH THE NUMBER AND RATE OF EXIT TO PERMANENT HOUSING AND THE COST ANALYSIS. >>I HAVE A FOLLOW-UP ON THAT. SO WE HAD THE TINY HOUSE VILLAGE THAT CLOSED APRIL 1. I USED TO KNOW THE NUMBERS OFF THE TOP OF MY HEAD. BUT I KNOW THAT YOU HAVE HERE THAT VILLAGES ARE SUCCESSFUL WHEN PEOPLE MOVE FROM LIVING ON THE STREET INTO A VILLAGE. AND ULTIMATELY, THEY MOVE INTO PERMANENT HOUSING. WE DIDN’T GET REALLY GOOD NUMBERS OUT OF THAT. HOW MANY ACTUALLY MOVED TO, WE HAD TO RESPOND TO TO THE COMMUNITY. WE HAD 84 PEOPLE AND SOME OF THEM, DID YOU HAVE THEM? GREAT. >>I DON’T EXPECT, LIKE I HAVE SAID BEFORE, IT PEOPLE EXPECT ú IS A LITMUS TEST. WE WOULD ALL FAIL. I JUST WANT TO KNOW WHAT WORKS. AND SO WHEN WE LOOK AT IT. WHEN YOU WROTE THIS. WHEN THEY ULTIMATELY MOVED INTO PERMANENT HOUSING, I DON’T KNOW WHAT THE TIMELINE IS. WE SET A PARTICULAR TIMELINE BECAUSE WE HAD TO. BUT WE HAD INDIVIDUALS THAT WERE PERFECTLY HAPPY LIVING THERE. THEY DIDN’T WANT TO GO ANYWHERE ELSE. SO I AM WONDERING HOW WE GET OVER THAT. >>THAT IS WHY IT IS IMPORTANT TO LOOK AT THE RAIDS AND THE NUMBER OF EXITS TO PERMANENT HOUSING. THAT IS WHY WE SET, WHILE THE NUMBERS ARE PROMISING, SO SOME A GOOD LOOK AND SAY WOW. 33 PERCENT RATE OF EXIT TO PERMANENT HOUSING. THAT IS 135 PEOPLE. IT IS PROMISING HOUSEHOLDS. THANK YOU. I STILL DO IT. YOU HAVE TO LOOK AT BOTH. WE ARE GOING TO DIVE DOWN DEEP INTO HOW MUCH DOES THAT COST IN COMPARISON TO ENHANCED SHELTER. BASIC SHELTER. BECAUSE IT IS NOT UNTIL YOU LOOK AT THE COST PER EXIT AT THE RATE OF EXIT, AND THE NUMBER OF HOUSEHOLDS THAT EXIT, UNTIL YOU CAN ANSWER THE QUESTION. IS THIS AN EFFECTIVE PROGRAM AND PERTAINING TO LIPTON SPRINGS. WHAT I THINK I HEARD YOU ASK WAS THERE ARE PEOPLE THERE WHO STATE A LONG TIME. AND THEY WERE PERFECTLY HAPPY STAYING THERE. AND SO WHAT WE FOUND WAS WHEN WE HAD A CLOSE DATE BE INCREASED RESOURCES AND BROUGHT HIM LIFELONG AIDS ALLIANCE IN DIFFERENT PART IS TO DO ASSESSMENTS AND WORK INTENSELY WITH THE RESIDENTS, A HIGH AMOUNT OF THEM DID EXIT TO PERMANENT HOUSING OR SUPPORTIVE HOUSING. WE HAD GREAT SUCCESS IN TRANSITIONING TO CLOSE THAT VILLAGE DOWN. SO THE LESSON LEARNED IS, YOU NEED NOT JUST A PLACE BUT YOU NEED INTENSIVE SERVICES COMBINED TO GET AN EXIT. LIPTON WAS ONE OF THE VILLAGES THAT DID NOT HAVE THAT LEVEL OF INTENSIVE SERVICES. >>I THINK WHAT WAS IMPORTANT WAS THAT EVERYONE CAME IN WITH THE EXPECTATION THAT IT WAS GOING TO OPEN AND CLOSE. THIS IS THE TIMELINE. THIS IS WHAT WE WERE WORKING WITH. THIS IS YOUR END OF THE DEAL AS WELL. THAT YOU WILL NOT LIVE HERE FOREVER. >>THEY RESPONDED WELL. >>IT IS NOT GOING TO BE NICHOLASVILLE. WE WILL PROVIDE SERVICES, SOCIAL WORKERS AND SAFETY. YES, IT WAS LOW BARRIER. THERE WERE ISSUES THERE. BUT AT SOME POINT, ARE WE GOING TO GET FROM YOU FOLKS ON THE VILLAGES. WHAT WOULD BE A GOOD SCENARIO OF WHAT YOU WOULD WANT TO SHOOT FOR? WHAT DOES SUCCESS LOOK LIKE? I STILL DON’T KNOW FOR VILLAGES. >>WE ARE WORKING ON THAT. >>GOOD. >>THANK YOU, TIFFANY FOR TALKING ABOUT THE REAL-LIFE EXAMPLE OF, WHEN YOU PROVIDE SERVICES THAT INDIVIDUALS NEED, YOU CAN ACTUALLY SEE THOSE RESULTS. IT IS ACTUALLY AN IMPORTANT GUIDELINE TO UNDERSTAND. WHY IT IS THAT IN SOME CASES IT WORKS AND SOME CASES IT MIGHT NOT WORK. >>I THINK WHAT WE FOUND IS THAT IT WASN’T, YES IT WAS THE ABOUT PEOPLE NOT BEING SHELTER THERE WERE CERTAIN PEOPLE BEING DISCHARGED FROM HOSPITALS AND LITERALLY BEING DROPPED OFF FROM THE HOSPITAL. WHERE THEIR MEDICAL NEEDS WERE NOT BEING MET. AND THE PEOPLE THAT WERE NOT QUALIFIED. >>THERE IS A SHELTER ON THIRD AND MAIN. >>IT HAPPENS IN PROGRAMS HERE DOWNTOWN. WHERE IT IS A BRICK AND MORTAR PROGRAM. AND YES, IT ALSO HAPPENS AT SOME OF THE ENCAMPMENTS. IT ALSO HAPPENS FOR OUR OUTREACH TEAMS. THE OUTREACH TEAMS ARE THERE. SO THEY CAN HELP SEARCH AND FIND THE MOST VULNERABLE AND BRING THEM INTO A PLACE THAT IS MUCH MORE SAFE. >>IT IS HAPPENING IN OTHER CITIES AS WELL. THE I’M SURE YOU HAVE SEEN THIS, THE UN REPRESENTATIVE VISITED SKID ROW IN LA. IT IS VERY COMMON FOR PEOPLE WHO HAVE JUST HAD SURGERY AND ARE TWO, THERE ARE TWO WEEK TO MOVE. THEY ARE LITERALLY DUMPED ON THE SIDEWALK. IT WAS A QUITE DAMNING INDICTMENT OF THE HEALTHCARE SYSTEM. ALL OF THIS IS FEEDING INTO THE HOMELESSNESS PROBLEM. IT IS NOT JUST ABOUT THE PROGRAMS AND WHAT THEY’RE ABLE TO DO. BUT WHAT ELSE IS HAPPENING? >>DISCHARGING PEOPLE TO THE STREETS. >>A QUICK QUESTION. DO THE INVESTMENT AMOUNTS INCLUDE CAPITAL COSTS FOR VILLAGES? >>I AM NOT SURE. I CAN FIND OUT. >>THAT’LL BE GOOD. THANK YOU. >>WE OPENED NEW ONES. SO IT IS FINDING OUT IF THAT IS IN THERE OR NOT. >>WHEN WE DO THAT, CAN WE ALSO INCLUDE THAT THE CITY DIDN’T WANT TO PAY FOR SOME THINGS? I REMEMBER SHARON LEE HAD TO GET A PRIVATE DONOR TO PAY FOR THE SHOWERS AND THE SINKS. THAT SEEMED REALLY UNFAIR AND INHUMANE. >>THROUGH REIMBURSEMENT, WE HAVE PAID FOR SOME OF THE HYGIENE TRAILERS FOR THE VILLAGES. >>WE DID? >>OKAY GOOD. >>TRANSITIONAL HOUSING. SO THIS PROGRAM AREA IS SUCCESSFUL WHEN PEOPLE LEAVE WITHIN TWO YEARS AND MOVE TO PERMANENT HOUSING. 2018, WE SAW AN INCREASED RATE OF EXITS TO PERMANENT HOUSING. BUT SERVED FEWER PEOPLE. SO WHILE THERE WAS A CHANGE IN THE QUANTITY OF PEOPLE SERVED, WE DID SEE AN INCREASE IN THE QUALITY. THAT GOES BACK AGAIN TO THE RATE AND NUMBER. WE EXITED 359 IN 2018 AS OPPOSED TO 433 IN 2017. BUT THE RATE IN 2017 IS HIGHER. THAT SPEAKS TO QUALITY. CONSISTENT WITH WHAT HAS BEEN REPORTED PREVIOUSLY, HST DECREASE THE TOTAL NUMBER OF TRANSITIONAL UNITS FUNDED AND INCREASED THE NUMBER OF UNITS THAT WERE SERVING YOUTH AND YOUNG ADULT AS A MORE APPROPRIATE INTERVENTION FOR THIS POPULATION. LET’S GO TO THE NEXT ONE. DIVERSION. DIVERSION IS AN AREA WHERE WE ARE SEEING A LOT OF SUCCESS. THIS IS A ONE TIME FUNDING FOR SERVICES TO HELP PEOPLE MOVE DIRECTLY TO HOUSING, EITHER AFTER A VERY SHORT STAY IN SHELTER OR BY BYPASSING THE SHELTER SYSTEM LATELY. IN 2018, DIVERSIONS SERVED MORE HOUSEHOLD AND INCREASE THE RATE OF EXITS TO PERMANENT HOUSING. SO ONE OF THE COUNCIL STAFF ASKED ABOUT, GIVE ME AN EXAMPLE OF DIVERSION. THAT IS THE PERSON THAT SAYS I CAN MOVE IN WITH MY AUNT BUT I NEED $500 TO HELP PAY FOR RENT. THAT WOULD BE AN EXAMPLE OF DIVERSION. IN THIS AREA, AND EXIT TO PERMANENT HOUSING MEANS SOMEONE HAS LEFT HOMELESSNESS TO A STABLE PLACE. EITHER A PERMANENT HOUSING DESTINATION OR TEMPORARY LIVING WITH FRIENDS AND FAMILIES. SOMETHING THAT IS EXCITING IS THAT HST PARTNERED WITH KING COUNTY HOME AND BUILDING CHANGES FOR THE DIVERSION PROJECT. IT IS TRAINING WERE THE 300 PROVIDERS ACROSS THE COUNTY TO USE DIVERSION. THEY HAVE DEDICATED TO $50,000 IN A PEARL JAM HOME SHOWS AND INVESTIGATED FOR ADDITIONAL FUNDS. THE FLEXIBLE FUND POOL IS MANAGED BY AFRICA TOWN AND CAN BE ACCESSED BY ANY OF THE PROGRAMS. OUTREACH AND VILLAGES. WE SHOULD SEE AN UPTICK IN THIS, GIVEN THIS INCREASED AMOUNT OF DOLLARS. I AM EXCITED TO SEE IT POURING THIS MUCH MONEY AND THIS INVESTMENT WILL RESULT IN MORE SUCCESSES. >>I WANT TO HIGHLIGHT, OFTEN WITH THINK ABOUT DIVERSION AS THE CASH ASSISTANCE THAT SOMEONE RECEIVES TO MOVE THEM FROM THE FRONT DOOR OF A SHELTER TO A PERMANENT OR MORE STABLE ENVIRONMENT. BUT DIVERSION IS REALLY A STRATEGY. IT IS A WAY OF HAVING A CONVERSATION WITH SOMEONE. A WAY OF HELPING AN INDIVIDUAL BE CREATIVE ABOUT WHAT OPTIONS THEY HAVE AVAILABLE TO THEM. SO IT IS BOTH THE ENGAGEMENT, THE ONE-ON-ONE ENGAGEMENT WHERE I CAN EXPLORE WITH YOU, ARE YOU ABLE TO, WHERE DID YOU STAY LAST NIGHT? YOU WERE ON YOUR BROTHER’S COUCH. WHY CAN’T YOU STAY THERE TONIGHT? SO HE GOT MAD BECAUSE HE ATE MY’S. HOW ABOUT WE BUY GROCERIES, PAY ELECTRIC BILL OR RENT? IF THAT WERE THE CASE, COULD YOU STAY THERE LONGER? YES. SO MAKE A CALL TO THE BROTHER. SORT OF HELP THAT PERSON EXPLORE OPTIONS. WHEN PEOPLE ARE FACED, ESPECIALLY WHEN PEOPLE ARE FACED WITH HOMELESSNESS, THERE ARE ABSOLUTELY PARALYZED. AND SOMETIMES UNABLE TO DO THAT CREATIVE THINKING ON THEIR OWN. SO THESE REALLY IMPORTANT PROMPTS THAT CASE MANAGERS CAN OFFER AN INDIVIDUAL WITH THE CASH ASSISTANCE TO HELP OUT. IT CAN BE A POWERFUL TOOL. WE ARE SEEING GREAT SUCCESS IN THE DIVERSION STRATEGY. >>SO DIVERSION WOULDN’T BE LIKE EVICTION PREVENTION. EVICTION INVENTION IS MORE EMERGENT. >>>YOU’RE NOT TECHNICALLY HOMELESS YET. >>OKAY. >>WELCOME TO THE WORLD OF TERMINOLOGIES. THIS IS HOW SYSTEMS CLASH AND COLLIDE WITH EACH OTHER TO PERPETUATE POVERTY AND HOMELESSNESS. SO JUST TO ANSWER THAT, AS A CASE MANAGER, FOR ME, WHEN I CASE MANAGED YOUNG PEOPLE COMING OUT OF THE JUVENILE DETENTION SYSTEM. WHAT WAS AMAZING WAS TO BE ABLE TO SAY TO A YOUNG PERSON, I WAS WORKING IN A SYSTEM THAT REQUIRED IT WAS CERTIFICATE, SOCIAL SECURITY CARD. THEY DON’T KNOW HOW TO GET THAT. I SAY I CAN PAY FOR ALL THAT, I CAN PAY FOR YOUR GED TEST. I CAN PAY FOR YOUR FIRST AND LAST MONTHS RENT. THAT IS THE SPIRIT OF DIVERSION. IT IS QUICKLY GETTING THOSE BARRIERS OUT OF THE WAY. NOT MAKING THEM GO THROUGH A WHOLE BUNCH OF SYSTEM ENROLLMENT STEPS JUST TO GET $50. TO GET IT TO GET HOME. >>HOW ABOUT GIVING SOMEONE AN ADDRESS. THAT IS A PROBLEM WE HAD. YOU CAN’T HAVE AN IDEA BECAUSE YOU DON’T HAVE AN ADDRESS. BUT YOU CAN’T HAVE AN ID SO YOU CAN GET SERVICES. IT IS AROUND AND AROUND. >>DIVERS AND CAN BE USED THROUGHOUT THE WHOLE PROCESS. THERE IS NOT LIKE, YOU CAN ONLY USE IT WHEN YOU’RE IN A SHELTER. IT CAN BE USED ANYTIME SOMEONE SAYS I CAN GET OUT OF THE SYSTEM IF I JUST HAD THIS. >>I AM HAPPY TO SAY THAT I THOUGHT THE POSTMASTER WAS ONE. HE WOULDN’T LET A PARTICULAR GROUP USE THEIR ADDRESS FOR ANYTHING. THAT IS WHY I MISSED BEING A LAWYER. >>I AM A LAWYER IN MY HEART. RAPID REHOUSING IS THE NEXT PROGRAM AREA. THIS WAS SUCCESSFUL WHEN PEOPLE LIVE IN THEIR OWN HOUSING WITHOUT ONGOING SUBSIDY. RAPID REHOUSING IMPROVED THE RATES TO 78% UP FROM 72. GREASED NUMBER OF HOUSEHOLD SERVED AND HAD 618 EXITS TO PERMANENT HOUSING WHICH IS UP FROM 476 IN 2017. THIS IS ONE OF THOSE AREAS WHERE YOU ALL ARE ASKING ABOUT WHAT WORKS. THIS WORKS. >>I THINK YOU FOR THAT. I DON’T KNOW IF TED, HE INFORMED ME THAT WE HAD A CONSTITUENT CALL WHO HAD A RAPID REHOUSING VOUCHER. HE FACED EVICTION, MAYBE YOU SHOULD CLARIFY WHETHER IT IS RELEVANT ORNETTE — >>I FREQUENTLY WIND UP TALKING TO PEOPLE WHO HAVE RAPID REHOUSING VOUCHERS THAT DON’T WORK FOR THEM. WHEN THE VOUCHER EXPIRES THEY CANNOT PAY THE RENT. OR ANY NUMBER OF PROBLEMS THAT HAVE TO DO WITH HAVING A PRIVATE LANDLORD RATHER THAN PERMANENT SUPPORTIVE HOUSING AND THAT SORT OF THING. >>SAID THIS SPECIFIC CASE THAT IS SOMEBODY WHO WAS EVICTED BY THEIR LANDLORD. IT SOUNDED VERY STRANGE FOR THEM TO BE EVICTED. THE EVICTION SYSTEM IS MESSED UP, SO THEY DIDN’T HAVE MONEY FOR A LAWYER AND THEY WOUND UP NOT RESPONDING TO THE CONVICTION IN TIME. WHEN THEY FINALLY GOT A PRO BONO LAWYER WHO AGREED THEY SHOULD NOT HAVE BEEN EVICTED, THEN IT WAS TOO LATE AND THE JUDGE, RATHER THAN RENT ON THE MERITS, THEY SAID SORRY, YOU MR. DEADLINE. THAT IS HOW IT GOES. AND SAID THEM THEY WERE FACING EVICTION. SO I CONTACTED HST TO SAY THIS WAS A FACTOR THAT CAME FROM THE CITY. THROUGH DSC. THE QUESTION WAS, HERE IS A PERSON WHO IS ABOUT TO BECOME HOMELESS BECAUSE THEY WERE GETTING KICKED OUT OF THE HOME. THEY WERE PROVIDED A LETTER. WHAT CAN WE DO? AND THAT QUESTION STILL EXISTS. WHAT CAN WE DO? >>I THINK YOU ARE SPEAKING ABOUT THE QUALITY OF CASE MANAGEMENT. THAT IS A TRICKY SCENARIO, WHICH IS THE JOB OF THE CASE MANAGER TO ENSURE WHERE THE HOUSEHOLD OR INDIVIDUAL IS MOVING TO. IT IS SOMETHING THEY CAN AFFORD IN THE LONG RUN. SO AS A CASE MANAGER, PEOPLE OFTEN SAY I WANT TO LIVE HERE. BUT THE QUESTION REALLY FROM CASE MANAGEMENT IS, CAN YOU AFFORD THAT WHEN THE SUBSIDY RUNS OUT? ALSO, IT IS THE JOB OF CASE MANAGEMENT TO HELP THAT INDIVIDUAL GET JOB TRAINING OR SOMETHING THAT ALLOWS THEM TO PROVIDE AND LIVE A LIVABLE WAGE. THAT IS ONE STORY OF MANY. IF YOU UNPACK THEM AT THE END. IT IS A SERIES OF MULTIPLE ISSUES THAT CASE MANAGEMENT IS DESIGNED TO WEED THROUGH. SO THE INDIVIDUAL DOES NOT END UP ON THE STREETS. >>I’M SORRY THAT HAPPENED TO THAT INDIVIDUAL. BUT I LOVE ABOUT RAPID REHOUSING IS IT IS COMPLETELY CLIENT-CENTERED. MEANING THAT IT IS NOT A VOUCHER. LIKE HERE IS HER VOUCHER FOR 6 MONTHS. IT IS AGAIN, LIKE DIVERSION, IT IS BASED ON THE CONVERSATION THAT A CASEWORKER HAS A AN INDIVIDUAL THAT THE VOUCHER MIGHT BE IN PLACE FOR ONE YEAR. IT MIGHT BE IN PLACE FOR 3 MONTHS. IT REALLY IS INDIVIDUALIZED TO THE PERSON WHO NEEDS SOME SORT OF SHORT TIME OR TEMPORARY RENT ASSISTANCE. WHILE THEY GET BACK ON THEIR FEET AND ARE ABLE TO PAY RENT ON THEIR OWN. IT ALSO, RAPID REHOUSING AGAIN, WE TOOK ABOUT THE MONEY, RAPID REHOUSING IS ALSO SERVICES THAT COME WITH THE VOUCHER. SO IT IS THE ENGAGEMENT. THE CASE MANAGEMENT ENGAGEMENT THAT TIFFANY WAS DESCRIBING. IT IS SOME THAT GOES ALONG WITH THAT RAPID REHOUSING VOUCHER. SO THE WAY THE MODEL IS DESIGNED TO WORK IS THAT THE INDIVIDUAL, IF THEY FALL INTO TROUBLE, THERE IS SOMEONE FOR THEM TO CALL. AND THERE IS SOME LEVEL OF SERVICE THAT THE PERSON CAN LEAN ON TO AND SURE STABILITY OF THEIR HOUSING. IT ISN’T SUCCESSFUL FOR EVERYONE BUT IT IS SUCCESSFUL FOR MOST. I DON’T REMEMBER THE RETURN RATE BUT IT WAS SINGLE-DIGIT LAST TIME I LOOKED. AND SO THIS IS A PROGRAM THAT HAS PROVEN ITSELF TO BE VERY EFFECTIVE FOR SOME HOUSEHOLDS. IT IS NOT FOR EVERYONE. IT IS NOT FOR AN INDIVIDUAL WHO HAS ZERO INCOME. IT IS NOT FOR INDIVIDUALS WHO ARE LIKELY TO BE PERMANENTLY DISABLED AND THEREFORE ON A VERY REDUCED, LIMITED AND SET INCOME. THIS IS FOR INDIVIDUALS AND FAMILIES WHO HAVE A VERY, ONE- TIME CRISIS THAT OCCURS. WHETHER THAT IS A CRISIS THAT IMPACT THEIR HEALTH OR THEIR JOB. OR THEIR HOUSING. AND THIS HELPS THEM GET BACK ON THEIR FEET. SO AGAIN, NOT FOR EVERYONE. BUT FOR THOSE THAT HAVE BEEN QUALIFIED FOR AND DEEMED A GOOD FIT FOR RAPID REHOUSING, THIS HAS BEEN A GOOD RESPONSE. >>HOW LONG HAS THE PROGRAM BEEN AROUND? >>IT HAS BEEN AROUND FOR, I SHOULD SAY HST HAS FUNDED IT FOR YEARS. WE FUNDED IT INITIALLY AS A PILOT. WE HEARD A LOT ABOUT RAPID REHOUSING PARTICIPATING IN OTHER COMMUNITIES. AND WE HAVE BEEN DOING IT, MAYBE NOT CALLING IT RAPID REHOUSING BUT DOING THIS MODEL WHERE THERE IS TEMPORARY RENTAL ASSISTANCE PACKAGED WITH CASE MANAGEMENT SERVICES IN THE COMMITTEE. >>THE ACTUAL RAPID REHOUSING. FIVE YEARS? A BALLPARK? >>I COULD FIND OUT. >>BALLPARK, I WOULD SAY LESS THAN ONE DECADE. >>AND THANK YOU. IT LOOKS LIKE THE RETURN RATE WAS 3% IN 2018. >>I HAVE TO SAY PRELIMINARY. >>THE DATA PEOPLE WILL GET ME. >>SO ON THIS INDIVIDUAL, I GET THAT IS THE INDIVIDUAL. I WANT TO BE WILL TO RESPOND TO THEM SUCCESSFULLY. THE COURT ORDERED EVICTION, THE SHERIFF HAS NOT KICKED THEM OUT YET. HE IS HOUSED AT THIS MOMENT. PENDING HOMELESSNESS. WHAT CAN WE DO? >>I WOULD ENCOURAGE THEM. IT IS CRITICALLY IMPORTANT THAT WE CONNECT WITH THE CASE MANAGER. IF IT HASN’T HAPPENED ALREADY. >>THAT IS WHAT MEG SUGGESTED WHEN I CONTACTED THEM. WHO CAN I CALL? MAC — >>WE ARE DEALING WITH CONFIDENTIALITY. UNLESS YOU CAN SAY JOHN ASK, I CAN CALL DSC. BECAUSE THAT PERSON CALLED YOU, YOU CAN CALL DSC AND SAY THIS IS TED AND I AM FROM COUNCILMEMBER SAWANT’S OFFICE. I’D LIKE TO TALK TO SOMEONE WHO IS AN INDIVIDUAL IN YOUR PROGRAM WHO WE HAVE PROVIDE SERVICES FOR. IF YOU DO NOT GET AN ADEQUATE SPOTS FROM DSC, LET ME KNOW. THAT IS A CONTRACTING ISSUE. BECAUSE YOU HAVE THAT PERSON’S NAME, I AM ASSUMING THEY FELT SAFE GIVING YOU THEIR NAME. YOU CAN TELL THAT TO DSC. >>I APPRECIATE THAT. SO NEXT IS PERMANENT SUPPORTIVE HOUSING. THIS IS SUCCESSFUL AS JASON TALKED ABOUT AND BEGINNING WHEN PEOPLE REMAIN HOUSED IN A PERMANENT SUPPORTIVE HOUSING UNIT AND THERE MOVE TO OTHER PERMANENT HOUSING. WHAT I WOULD SAY ABOUT THE SLIDE IS THAT WE CONTINUE TO SEE THAT THIS IS AN EFFECTIVE PROGRAM. TO HELP CHRONICALLY HOMELESS PEOPLE TO FIND AND MAINTAIN HOUSING. >>DO HAVE A QUESTION? >>I HAVE A QUESTION. SO BEFORE WE GET INTO THE NEXT SLIDE, I NOTICED THAT IF WE GO BACK TO THE BEGINNING, TO THE GREAT GRAPHIC ON PAGE 7, THAT IS RIGHT. SO I JUST WANTED TO ADDRESS A QUESTION ABOUT THE INTERVENTION NOT AVAILABLE IN THE PRESENTATION. SPECIFICALLY, BASED ON HYGIENE AND, IT IS NOT IN THE GRAPHIC. IT IS AT THE TOP THERE. BUT I AM WONDERING, FRANKLY WHAT PERFORMANCE WAS LIKE IF YOU COULD SPEAK GENERALLY TO THOSE INTERVENTION TYPES? >>YES. SO EXITS TO PERMANENT HOUSING, WE DO NOT HAVE A CONTRACT GOAL THAT HOLDS OUTREACH WORKERS TO EXIT PEOPLE TO PERMANENT HOUSING. THAT IS WHY IT IS NOT INCLUDED IN THE PRESENTATION. OUTREACH PER GRAMS PROVIDE REFERRALS TO PERMANENT SHELTERS OR VILLAGES. AND I WILL GET BACK TO YOU ON PERFORMANCE IN 2018. I DON’T THE GUY HAVE THE NUMBERS. THE HYGIENE CENTERS, AGAIN, THOSE ARE AN IMPORTANT PART OF THE SYSTEM. IF YOU REALLY LOOK AT, I FEEL LIKE THE MIDDLE PART IS ALL ABOUT THE SUPPORT. SO DAY AND HYGIENE CENTERS OUTREACH, WE DON’T PUT THEM IN THERE BECAUSE THEY DON’T HAVE EXITS TO PERMANENT HOUSING ENDEMIC PERFORMANCE PAY. BUT THEY ARE A CRITICAL PART OF THE SYSTEM. SO I DO HAVE HYGIENE NUMBERS FOR 2018. JUST IN TERMS OF, WE HAVE 15 SHELTERED DAY CENTERS THAT RECEIVED CITY FUNDING. AND IN 2018, THESE DAY CENTERS SERVED OVER 12,300 UNIQUE HOUSEHOLDS. >>JUST ONE PLUG HERE. IT WASN’T UNTIL THIS YEAR THAT D5 GOT ONE FINALLY. AND I AM GOING TO PUSH AGAIN FOR THAT. >DAY HYGIENE CENTER. AND WE HAVE MOTHERS AND CHILDREN AND THE MINUTE I GOT THE FOCUS FOR THE MEN. THAT IS ALL WE HAVE. I WILL BE BACK AT BUDGET BUGGING YOU GUYS. A LITTLE HEADS UP. THANK YOU. >>SO I THINK THIS IS THE LAST SLIDE. BUT NOT THE LEAST IMPORTANT. THIS IS ABOUT OUR 2019 EQUITY GOALS. WHAT IS IMPORTANT HERE IS, AS JASON SAID EARLIER, WE SAW AN INCREASE IN BOTH THE NUMBER AND RATE AT WHICH NATIVE AMERICAN, ALASKAN NATIVE AND BLACK OR AFRICAN-AMERICAN HOUSEHOLDS ENTERED HOUSING. THE AMERICAN INDIAN, ALASKAN NATIVE HOUSEHOLDS EXITS INCREASED BY 87% BETWEEN 2017- 2018. BLACK, AFRICAN-AMERICAN EXITS INCREASED BY 27%. AND THIS INCREASE IS LARGELY DUE TO THE NEW FUNDED AGENCIES THAT PROVIDE CULTURALLY RELEVANT SERVICES TO SUPPORT GOALS. >>THANK YOU. >>THANKS AGAIN FOR YOUR TIME. AGAIN, THIS IS A FULL YEAR AND THE FIRST FULL YEAR THAT WE HAVE HAD THIS LEVEL OF DATA BY PROGRAM AREA, FOCUSED ON EXITS TO PERMANENT HOUSING. WE HAVE BEEN SHARING THIS QUARTER BY QUARTER. BUT I THINK WE ALL HAVE BEEN LOOKING FORWARD TO ADDING TO THE POINT WHERE WE HAVE A FULL 12 MONTH, FULL YEAR OF THIS DATA. AGAIN, WE ARE REALLY PLEASED. WE ARE SEEING AGAIN THAT THE INVESTMENT HAS MADE SIGNIFICANT IMPROVEMENT. 30% MORE PEOPLE EXITING TO PERMANENT HOUSING AND COMPARED TO THE YEAR PRIOR. WE HAVE SEEN A 7% INCREASE IN THE NUMBER OF PEOPLE THAT WE HAVE BEEN ABLE TO SERVE IN THIS SYSTEM. AND THAT REALLY POINTS TO A LEVEL OF BOTH NEW OPPORTUNITIES TO COME INSIDE. WE HAVE OPENED NEW SHELTERS TO CAPACITY. IT SIGNALS, THERE ARE OPENINGS OF PROGRAMS THAT EXISTED BEFORE. IMPACT FULLY, AND MOST IMPORTANT TO THE HUMAN SERVICES DEPARTMENT IS BEING ABLE TO MOVE THE DIAL. SOME OF THE RACIAL INEQUITIES THAT EXIST. AND SO WE ARE REALLY PLEASED TO SEE THE NUMBER OF NATIVE INDIAN AND NATIVE ALASKAN AS WELL AS BLACK AND AFRICAN-AMERICAN NUBERS OF PEOPLE WHO HAVE EXITED TO PERMANENT HOUSING GO UP SO MUCH. >>I REALLY APPRECIATE YOU BOTH COMING HERE AND SHARING ALL OF THIS. THIS IS VERY IMPORTANT. WE WILL BE IN TOUCH WITH YOU SOMETHING DOESN’T WORK OUT FOR THE INDIVIDUAL. ALSO, I WOULD LIKE TO BE IN TOUCH WITH YOU IN REGARDS TO THINKING MORE ABOUT THESE NUMBERS AND IF THERE ARE QUESTIONS AS TO WHAT THEY ACTUALLY INDICATE, AS HE SAID, THERE’S A LOT OF TERMINOLOGY TO ENSURE WE ARE CORRECTLY UNDERSTANDING. BUT BEFORE YOU GO, I BELIEVE TED HAD ONE QUESTION. WE DON’T HAVE TO GO INTO IT IN DEPTH. IF YOU WANT TO ANSWER IT OFF- LINE, I WANT TO MAKE SURE WE GO AHEAD AND ASK THAT. >>SO ONE OF THE LARGEST AREAS OF HOMELESS SPENDING IS THE NAVIGATION TEAM. THAT IS — >>IT IS NOT IN THE PRESENTATION. >>WHAT IS THE NAVIGATION TEAMS EXITS TO PERMANENT HOUSING? >>THE NAVIGATION TEAM, MY PRIMARY GOAL IS NOT EXITS TO PERMANENT HOUSING. IT IS IMPORTANT TO DEFINE WHAT WE SAY NAVIGATION TEAM, WHAT THAT LOOKS LIKE. BECAUSE THE COMPONENTS OF THE NAVIGATION TEAM ARE SPD, SPECIALLY TRAINED OFFICERS. IT IS BREACH. THAT IS THE OUTREACH. THEN IT IS THE FIELD COORDINATORS, WHICH ARE HSD STAFF. AND THEN JACKIE ST. LOUIS IN AUGUST, WHO MANAGES THE ADMINISTERED SIDE OF IT. SO WHEN YOU THINK ABOUT EXITS TO PERMANENT HOUSING, THE NAVIGATION TEAM, THROUGH OUTREACH, THE PRIMARY FUNCTION IS TO MAKE SURE THAT AREAS THAT ARE GETTING READY TO BE CLEANED, THAT OUTREACH THOSE AND HAS A PLACE FOR THOSE INDIVIDUALS TO GO TO. SO THE REACH IS EVALUATED ON THE NUMBER OF CONTACTS MADE. AND THEY ARE ALSO EVALUATED ON THE NUMBER OF PEOPLE WHO GO TO SHELTERS WHO THEY REFER TO A SHELTER. AND WHO GO TO A SHELTER. THAT IS THE EXTENT OF THE NAVIGATION TEAM. YOU WON’T FIND THEM A ONCE A PERSON HAS HANDED OFF TO THE SHELTER, THE PROGRAM RESPONSIBLE FOR MOVING THAT PERSON INTO EMINENT HOUSING IS A SHELTER. SO OUTREACH IS LIKE A BATON. THAT PERSON IS ON SHELTERED, I AM GOING TO AND SURE THIS PERSON GETS INSIDE AND CONNECTED TO A RESOURCE SO THEY CAN MOVE TO PERMANENT HOUSING. >>OUR NAVIGATION TEAM IS ONE OF EIGHT OUTREACH CONTRACTS WE HAVE. AS TIFFANY STATED EARLIER, IT IS NOT AN EXPECTATION OF THOSE OUTREACH CONTRACTS THAT THEY EXIT PEOPLE TO PERMANENT HOUSING. WE TRACK SOME OF THAT DATA. BUT IT IS NOT A CONTRACT EXPECTATION THAT THEY SHOW US OR ME A TARGET OF RATE TO EXIT TO PERMANENT HOUSING. THEY ARE CRITICALLY IMPORTANT ELEMENTS OF THE SERVICE SYSTEM. IT IS THOSE OUTREACH TEAMS WHO ARE ENGAGED WITH PEOPLE WHO ARE LIVING ON SHELTERED. AND TRYING TO CONNECT THEM TO SERVICES THAT PROVIDE A ROOF OVERHEAD. TRYING TO PROVIDE THEM A CONNECTION TO MEALS, TO SHOWERS, TO THOSE LIFE-SAVING SERVICES THAT THEY NEED. BUT EXITS TO PERMANENT HOUSING IS NOT ONE OF THOSE REQUIREMENTS OF THE HUMAN SERVICES DEPARTMENT MAKES OF ANY OF THE OUTREACH CONTRACTS. >>WHEN WE TALK TO THE HOMELESS RIGHTS ADVOCATES, WHO DESCRIB WORKING WITH THE NAVIGATION TEAM AS SWEEPS. I SAID THAT IN REALITY IT IS JUST MOVING PEOPLE FROM ONE STREETCORNER TO ANOTHER. NOT GETTING THEM INTO HOUSING. IF I UNDERSTAND CORRECTLY, YOU’RE SAYING THAT, WHEN THE NAVIGATION TEAM IS BEING PROMOTED, IT IS PROMOTED AS SOMETHING TO GET PEOPLE INTO HOUSING. BUT I AM HEARING FROM YOU THAT IT IS IN REALITY, THOSE HOMELESS ADVOCATES ARE CORRECT. IT IS MOVING PEOPLE FROM ONE PLACE TO ANOTHER. IT IS NOT GETTING THEM. >>NO. I WOULD JUST SAY THAT I WOULD CHANGE THE WORD HOUSING TO SHELTER. THE NAVIGATION TEAM, THEY LEAVE EVERY MORNING WITH A LIST OF AVAILABLE SHELTER BEDS. THEY UNDERSTAND THAT MAYBE ST. MARTIN HAS THIS MANY BEDS. A TINY HOUSE VILLAGE MAYBE HAS THIS MANY BEDS. AT THE NAVIGATION CENTER HAS THIS MANY BEDS. >>THEY ARE AIMED AT PEOPLE WHO ARE GETTING PEOPLE INTO A PROGRAM WHERE THERE IS A ROOF OVERHEAD. THOSE ARE SHELTER PROGRAMS. WE REQUIRE THAT THE SHELTER PROGRAMS GET FOLKS INTO HOUSING. SO OUTREACH IS DEFINITELY PART OF THE CONTINUUM. BUT IT IS NOT, IT IS AN UNREALISTIC EXPECTATION FOR US TO CONSIDER THAT I COULD BE OUT ON THE STREET, HAVE A SHORT INTERACTION WITH ALLEN AND BE ABLE TO GET HIM INTO HOUSING. BUT GETTING HIM INTO A SHELTER RESOURCE IS SOMETHING THAT WE EXPECT OF THE NAVIGATION TEAM WE ARE PRESENTING PEOPLE WHO ARE SWEPT BY THE NAVIGATION TEAM. JUST A BACKUP, THERE IS GENERAL OUTRAGE, WHICH IS WE FUNDED A LOT OF AGENCIES FOR THE FIRST TIME IN 2018 TO DO GENERAL OUTREACH. THE JOB OF THAT IS TO BE WHERE ON SHELTERED PEOPLE ARE ALL THE TIME AND DEVELOP RELATIONSHIPS. REACHED IS THAT AS WELL. THE JOB OF REACH AS IT PERTAINS TO THE NAVIGATION TEAM, I JUST WANT TO CHANGE. THINK OF IT AS A GOOD THING. IT IS OUR PROMISE TO PEOPLE. IF YOU ARE LIVING WITH SOMEWHERE THAT WILL BE CLEANED, WE WILL NOT CLEAN THAT AREA UNTIL WE MAKE EVERY EFFORT TO ENSURE YOU HAVE A PLACE TO GO INSIDE. IT IS NOT, THOSE ARE TWO DIFFERENT ONES. ONE IS JUST ABOUT MAKING SURE THE NAVIGATION CLEANUP SIDE DOESN’T CLEANUP UNTIL PEOPLE HAVE SHELTER. THE LARGER OUTREACH IS ABOUT GOING TO THE SAME PLACE ALL THE TIME EVERY DAY KNOWING THE PERSON. >>THANK YOU FOR CLARIFYING THAT. I KNOW A LOT OF THE COORDINATORS WITH REACH DO A LOT OF IMPORTANT WORK. THEY DEVELOP THOSE RELATIONSHIPS. WE WANT TO MAKE A DISTINCTION. THERE MIGHT BE DIFFERENT POINTS OF VIEW ABOUT WHETHER THAT SHOULD CONTINUE. BUT I WANT TO MAKE A DISTINCTION BETWEEN THAT AND OF THE SOCIAL SERVICE PROVIDERS. THE REACH PROGRAM IS PART OF THAT. WE BELIEVE IT HAS VALUE. WE BELIEVE IT SHOULD BE COUPLED WITH THE WAYS IN WHICH PEOPLE CAN ACTUALLY ACCESS IT. BECAUSE FOR MANY HOMELESS PEOPLE WHO HAVE BEEN CAUGHT UP IN SWEEPS. WHAT IS PROVIDED TO THEM IS NOT WHAT WORKS FOR THEM. THAT IS WHY THEY JUST KEEP COMING BACK. NOT BECAUSE THEY ARE ADAMANT IN ANY WAY. THEY WOULD LIKE PERMANENT HOUSING. AND MAYBE THEY NEED MORE SUPPORT SERVICES. BUT IT IS NOT WORKING OUT FOR THEM. JUST SOME TEMPORARY SERVICE. IT IS NOT WORKING OUT FOR WHATEVER REASON. I WANT TO MAKE SURE WE HAVE A DISTINCTION. >>I WILL GET YOU THOSE NUMBERS. WE DON’T HAVE THEM PAIR. I WILL AND WITH THIS. THE NAVIGATION TEAM WENT THROUGH DIVERSION TRAINING. THAT ONE-TIME MONEY THAT THEY WILL OFFER FOLKS, THEY NOW HAVE ACCESS TO SAY TO SOMEONE, THIS AREA IS GOING TO BE CLEANED. HOW CAN I HELP? WHAT DO I NEED? THEY CAN PROVIDE IMMEDIATE ASSISTANCE IN THE SAME WAY THAT OTHERS THROUGHOUT THE SYSTEM CAN DO. >>I WANTED TO SHARE THAT WITH JACKIE SINCLAIR. WE MET WITH HER LAST WEEK. WE HAVE BEEN HAVING PARTICULAR ISSUES. THE OTHER SIDE OF THE STORY NEEDS TO BE SHARED. IN ONE AREA, WE HAD 20 7/10. WE WALKED THE AREA. UNFORTUNATELY, OF THE 20 7/10, NOT ONE PERSON WANTED OUR SERVICES. OR WANTED SHELTER. NOT ONE PERSON. >>THAT IS THE OTHER SIDE OF IT. THEY DIDN’T WANT IT. SO THEY LITERALLY WENT OUT THERE EIGHT TIMES. WE WERE OUT THERE TWICE. AND SOMETIMES, LIKE YOU SAID, WE HAVE TO BUILD RELATIONSHIPS. WE KNOW THAT WE HAVE OTHER AREAS, PARTICULARLY IN MY DISTRICT, WE HAVE GONE OUT THERE PHYSICAL. I CAN NAME IT OFF THE TOP OF MY HEAD. WHERE THE REAL KEY TO SUCCESS IS THAT INDIVIDUALS AND ORGANIZATIONS THAT ARE ALREADY IN THE DISTRICT ARE WORKING WITH THOSE GROUPS. LIKE WE HAVE KELLY AT THE NORTH HELPLINE. WE HAD THE MENNONITES AND WE ALSO HAVE OUR FOLKS, THE PEOPLE AT THE LAKE COMMUNITY CENTER. WE USE THESE ON THE GROUND PEOPLE TO WORK WITH THE TEAM BECAUSE YOU’RE RIGHT, IT TAKES TWO, THREE, FOUR TIMES TO BUILD THE TRUST. DOES THAT MAKE A STORY ON ANY PARTICULAR CHANNEL? NO. SO IT IS DISHEARTENING WHEN YOU WORK HARD AND WE ARE OUT THERE A LOT. AND TO BE COUNTED UP TO 10 TIMES, NOT ONE PERSON WANTED ANY OF THE SERVICES. >>THE END OF GOING OTHER PLACES. THEN WE SEE THEM AGAIN AND AGAIN. AND SO MY FRUSTRATION IS, I LIKE HOW YOU TEED IT UP AND RESPONDED. IT IS NOT THE NAVIGATION’S JOB TO FIND PERMANENT HOUSING. IT IS THE CONTINUUM OF THE NAVIGATION TEAM, FINDING THOSE HUMAN BEINGS AND FINDING WHAT THEIR NEEDS ARE. úBUILDING THAT THEN ON TO SHELTER. AND MOVING ON HOPEFULLY TO PERMANENT HOUSING. GETTING THEM SHELTERED AND ADDRESSING ADDITION ISSUES AND ANY OF THOSE ISSUES. I WANT TO THANK YOU FOR THE HARD WORK YOU HAVE DONE. I AM MEETING WITH JACKIE FOR A COUPLE OF HOURS. IT WAS VERY EYE-OPENING. HE IS A WONDERFUL PERSON. I APPRECIATE HIS ENTHUSIASM AND HUMANITY. >>THANK YOU. >>AS DO WE. >>THANK YOU FOR BEING HERE. I LOOK FORWARD TO MORE DISCUSSIONS. I WANT TO SAY, BECAUSE THE SUCCESS STORIES DON’T MAKE IT ONTO TV. YOU SEE THE POINT OF YOU. I THINK IT IS IMPORTANT THAT AT LEAST I FEEL LIKE WE SHOULD NOT PLAY INTO THE NARRATIVE THAT HOMELESS COMMUNITY MEMBERS ARE REFUSING SERVICES. CLEARLY, SOCIETY IS FAILING THEM. IT IS A SOCIAL PROBLEM. I DECLARE TO CONTINUE TO HAVE THAT LENS AND THIS IS NOT WORKING. SOMETHING ELSE HAS TO BE DONE. AND THE MAIN REASON IS, I HAVE SAID THIS BEFORE. JUST TO REITERATE, THIS CAME OUT TODAY. THE MAIN REASON MY OFFICE IS AGAINST THE SWEEPS, WE ARE NOT ALONE. AS TED WAS SAYING, THERE ARE A WHOLE RANGE OF HOMELESS AND AFFORDABLE HOUSING ORGANIZATIONS THAT ARE ADVOCATING AFFORDABLE HOUSING AND HOMELESS SERVICES. DON’T EXCEPT THIS. IT IS MILLIONS OF DOLLARS THAT ARE BEING SPENT ON SOMETHING THAT IS CLEARLY NOT WORKING. THAT DOESN’T MEAN THAT THERE ARE NOT COMPONENTS OF THIS LIKE THE REACH COMPONENT WHICH ACTUALLY NEED TO BE PART OF A CONFERENCE OF APPROACH TO HOMELESS SERVICES. BUT CLEARLY THE SWEEPS ARE NOT WORKING. BECAUSE IT IS EVIDENCE. WE ARE DOING THIS YEAR AFTER YEAR. MILLIONS OF DOLLARS ARE BEING SPENT. AND I ALSO WANTED TO SAY THAT WITH AN ACKNOWLEDGMENT THAT ULTIMATELY, IT IS POLITICAL, ELECTED OFFICIALS ARE DECIDING POLICIES. IT IS NOT ALL ON HSD SHOULDERS. WE APPRECIATE THE CONSTRUCTIVE WORK BEING DONE BY THE STAFF. THANK YOU VERY MUCH. >>THANK YOU. ANY OTHER COMMENTS? >>OKAY, THANK YOU. ALSO THANK YOU COUNCILMEMBER JUAREZ. MEETING ADJOURNED.

One comment on “Seattle Human Services, Equitable Development, & Renter Rights Committee 4/9/19”

  1. sirdeadlock says:

    I see you forgot to disable comments on this video.
    My experience with SHA is that my mom has been on vouchers for a long time. She's permanently disabled. It gave my brother and me a home while we were growing up. My brother graduated college, I went to work. My mom just keeps trying to live.
    My brother moved out, but I chose to help my mom keep her home. Her fixed income and my wages aren't enough to appeal to landlords, so the housing voucher is saving us from homelessness. We can't split up because there is nowhere either of us can afford on our own. All I do is work and come home. I'm doing what I can to please my landlord's demands. We try to be good tenants. We respect the property, invite people carefully, and pay the rent on time.
    If my mom could afford housing on her fixed income and I could afford housing with my wages, we'd do it.
    She says we're running to fail. I call it a death spiral.
    Eventually my body will give out, and her body will need elderly care, the building will eventually come down. We don't have anybody else. She begs me to tell her what our exit plan is, so I tell her it's the same as the cheap seats on the Titanic. We can't afford a plan.
    I'm willing to work (am working) and my mom is a good person.
    If there's anything that would help me exit, it's being introduced to a better way. If I can be diverted to a path that is sustaining, I'll stay on it. I want to help make things better.
    As for my mom… I don't know. She's scared of not being good enough. I tell her she's great, and everybody has things they deal with on the job. Employers will appreciate her good will and capable skills after she finishes training. She's still got anxiety about the matter.

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