Student Life and Wellbeing 2019-20

Hello and thank you for watching our video
about Student Life and Wellbeing. During your time at Northumbria you are going to get a
lot of advice related to your programme from your Faculty but in addition, there are times
when all of us need other forms of specialist support and guidance and that’s where our
teams in Student Life and Wellbeing come in. More than half of all students sit down with
one of our practitioner teams each academic year and so, even if you don’t think you
are going to need us at this point in time, please take note of what we can offer in case
things change in future. So let’s start with financial support. Studying
at university brings new responsibilities and, in addition to your fees, there are many
other costs to consider. Our specialist advisers can offer you free, confidential information
and advice on a range of issues including scholarships, loans, hardship funding and
managing a budget. The advisor was really helpful because I did
have my own doubts and my own stress about how the entire process would go because it
involved transfer of funds. So, yes I was really happy with how the entire process was
carried out Here at Northumbria University, we are absolutely
committed to ensuring the educational opportunities that we provide are fully inclusive for all
of our students. If you have a disability or a specific learning difficulty such as
dyslexia or a long-term medical condition, our specialist Disability and Dyslexia Support
Team is here to advise and support you. Depending on your requirements we can arrange
one-to-one study support services. We can also advise on modified exam arrangements
or specialist dyslexia tutorials or how to access government funding called Disabled
Students’ Allowances. One of the key things we provide in Student
Life and Wellbeing is advice on a range of wellbeing and health issues, such as how to
register with a doctor or dentist, accessing National Health services and personal safety. I found the staff incredibly helpful and really
helpful and I would definitely recommend the service to another student. If you’re an international student, we can
advise on practical issues during your time here, such as visa queries and whether you
have permission to work in the UK. Some of you, from particular countries, may need to
register with the police or attend a TB screening after you arrive and we can advise you on
how to do this. I think it’s very helpful and very useful,
especially for new students as they have no knowledge about how to apply for the visa. The advisors in the visa and immigration office
are quite patient and tell us in detail about every step we need to prepare so we don’t
need to worry about the result of the visa application or extension so it’s quite nice. Looking after our mental health and wellbeing
should be part of our everyday lives. Our Counselling and Mental Health Support Team
can help you with a wide range of personal, emotional and mental health issues. To access
support, all you need to do is fill in a short form via your student portal. It only takes
five minutes and our team will get back to you within two working days. Finally, our Chaplaincy and Faith Advice Team
can offer you a listening ear, whatever your faith, belief or otherwise. Our multi-faith
chaplains provide one-to-one spiritual guidance and can advise on local places of worship
on- or off- campus. They also work to encourage people of different faiths to come together
and talk about particular issues. We hope you found this short video helpful.
You can get in touch with us via the Student Portal or, in person at your nearest Ask4Help
service point, and please remember to have a look at our web pages which contain a lot
of information about the support services we provide. We look forward to seeing you
soon. I would recommend the service to other students
because it’s always better to get advice from counsellors or people who know how things
are to be done rather than putting yourself through the entire process of getting stressed
out or “what’s going to happen next?” Or “what do you do?” I just want to say on record thanks very much
for helping me because I wouldn’t be sitting here right now so, thanks very much

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